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**M980NU (X1/Commanche SLI/NP9850) Owners Thread**

Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by Pman, Jul 30, 2009.

  1. Alexrose1uk

    Alexrose1uk Music, Media, Game

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    Fresh install of Win7 bloat free, drivers off of Sager site for everything except fingerprint scanner and video. Win7 can win update find a driver for the fingerprint scanner and video I'd use either the 186.81 or 195.62 WHQLs right now.

    What sort of stutter do you experience, is it everything freezing, or purely the audio with pops/crackles/stutters?

    If its the audio wierdness and messups, then there's no official fix right now, although Nvidia/Clevo are looking into it. I'm testing my own temporary work-around but I'm still validating it (want to make sure it doesnt fail over this weekend when I'm not in work), and even if it works on my machine, I can't guarantee it'll work on anyone elses, especially if they have a slightly different driver setup etc.
     
  2. Alexrose1uk

    Alexrose1uk Music, Media, Game

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    It's not the actual sound chip that causing basic faint background noise, that's lack of shielding and electrical noise, and really depends on the machine, mobo etc. Putting a creative chip straight into the same position wouldnt necessarily cure the issues at all, many desktop mobos with realtek chips suffer no background noise via headphones at all, whereas others do, and its largely a design and shielding issue [not an issue with the actual realtek chip itself]. (and in comparison to Creative, Realtek drivers are usually reasonably solid). Apart from C-media, and the likes of Asus/Creative, Realtek are really the major player in the vast majority of onboard audio for computers these days; it's not like there are a huge number of viable competitors!

    With the M980NU, like the M17x for some people, there's a major crackling/popping/stuttering issue with audio, which isn't your normal background noise like you might find on an average machine, so a slightly different issue, well if you're talking about what I think you are (minor crackling/hissing etc background noise).
     
  3. Alexrose1uk

    Alexrose1uk Music, Media, Game

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    Right, Im happily almost stutter-free since Thursday, so here's a new version of my tweak workaround to try until we get an official response to the audio stutter etc problem :)

    PS. I am on W7 64bit and am using the High Performance power profile, I'd recommend switching to this before trying out the guide. I'd also recommend starting with a fresh install of the drivers, to ensure you've got no remnants hanging around which might interfere or contribute to the problem. I'm also using the latest 15.50 chipset drivers, latest .06 bios and latest audio drivers as per Sager for the machine. Whether these make a difference I dont know, but worth bearing in mind :)

    -------------------------------------------------
    NOTE FROM NBR MOD:
    Be aware disabling NVIDIA's PowerMizer will produce higher thermals. NV Mobile GPUs have PowerMizer to reduce thermals and provide max battery time.

    Do this at your own risk.

    -------------------------------------------------
    *****
    Note from the author:
    When I wrote up this guide for people on the Kobalt Forum and then here, it was assumed you are technically savvy enough to understand roughly what is being done and the effect this will have. Idle temps will generally rise about 5-10 degrees C, and this guide is provided as a band-aid, at your own risk. Chances of damage are minimal whilst you are waiting for a proper resolution, using it as a permanent fix however would not be recommended because of the rise in temperature and associated power usage and the effects this could have over long term use.
    *****

    PS. Can anyone see the irony in this being linked to from Endgadget in regards to the M17x, when its actually a guide written around a Clevo M980NU chassis, that just happens to be relevant to the M17x too? :)
    I'm just glad if it helps someone live with thier machine until they can get a permanent fix for the issue!
     
  4. madpoet

    madpoet Notebook Evangelist

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    I feel like we've all been so quiet lately! I still can't get my touch buttons to work in Win7, completely baffled. If anyone can tell my precisely what to uninstall and reinstall I'd appreciate it :) I also found out that you cannot update the firmware on my SSD in the laptop. The bios update won't find it which stinks, something about the controller card used.
     
  5. Alexrose1uk

    Alexrose1uk Music, Media, Game

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    Hi Madpoet, it may be possible to flash your SSD (like flashing the firmware on the DVDRW) but would involve a little working around as I'm guessing it can't install/doesn't detect in RAID/AHCI mode? (I'm presuming you have a DOS firmware update?)

    Have you tried downloading the latest version of the hotkey software from Sager's site (there's a link I hosted in another thread with audio and the hotkey driver as a pack which I hosted on mediafire IIRC), also if it crashes under Win7, if you get it to tell you why, it may indicate which .dll crashes it, in my case I found fraps set to load at bootup was killing it.

    Regards the SSD flashing, read the following, and try adapting, it might help you, this guide is obviously for the DVDRW drive as it mentions other bits I've linked over there etc, but a lot of the parts may be relevant, like your SSD, the DVD firmware can't be flashed easily due not detecting by the firmware update software unless in IDE/ATAPI mode :)

     
  6. madpoet

    madpoet Notebook Evangelist

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    Thanks, that is the problem. I can't get it to see the drive because I couldn't find an ATAPI mode. I will definately try this!
     
  7. Alexrose1uk

    Alexrose1uk Music, Media, Game

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    No worries, admittedly a lot of the above guide isn't relevant, but there are several steps there that should help you, as they basically show you how to get access to non RAID/AHCI :)
    I warn you the M980NU BIOS seems a little reticent on switching OS to other, and I found it switched it back to Vista/Win7 without me wanting to once or twice, as well as needing a hard shutdown of the machine once.

    Nothing harmful in the long run though, just our BIOS can be a little stubborn haha

    Here's a link to the firmware/software pack mentioned in the guide, just discard the DVDRW firmware files, the rest might still be useful to you :)
    http://www.mediafire.com/?g4ztolnnntm
     
  8. kagey

    kagey Notebook Consultant

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    Had the same issue with the SSD drive. There isn't a way to do it due to the controller so I had to remove it and hook it up to another computer (desktop one) and update the firmware that way. What a pain but new Trim firmware works well in Win7. Touch buttons work fine in Win7. I just installed the ones that came on the CD. Have tried any others. I didn't do anything special that's for sure.
     
  9. isamu

    isamu Notebook Guru

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    Well guys, on Monday I will driving down to the Sager HQ office in City of Industry. They're only like 20 miles away from where I live.

    I will be inquiring about buying a 9850. What do you think are the chances I will be able to pick up a machine from them say, the next day? How much time do they usually need to build the machine and configure it up to your requested specs? I'm hoping I can pick it up by around Thursday at the latest.
     
  10. Alexrose1uk

    Alexrose1uk Music, Media, Game

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    I'll be honest, if they're anything like most resellers, they'll likely take more than a few days due to backlogs etc. I wouldnt get your hope up on getting it in less than a week or two.
     
  11. paladin44

    paladin44 Notebook Nobel Laureate

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    @ isamu

    You would do better to visit their website, or one of their reseller's websites, to place your order. They are a factory, not a store, so going there really won't help you much, and at gas prices these days you might want to just save your time and money.

    Also, if you buy directly from Sager, and you live in California, you will be paying sales tax and the California recycle fee.

    I would also recommend calling first to see what the availability of the NP9850 is, and to find out when you could expect to have one available for you.
     
  12. tuckrr

    tuckrr Notebook Consultant

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    3 questions:
    1. how do i overclock my rig?
    2. is there a way to get the LEDs to change with the music
    3. top piece (the part with the sound dial, caps lock LED, and the other LED buttons) seems to be less than secure, it seems to have a big bubble in the middle. What should i do to fix? I REALLY dont want to send this back to AVADIRECT, is there a local solution that i should/could look into?
     
  13. The_Moo™

    The_Moo™ Here we go again.....

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    You overclock via nvidia system tools

    no on the music that I know of

    can't help on the touch panel
     
  14. Pman

    Pman Notebook Deity

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    Same as previous poster

    Beaware that overclocking will invalidate warrenty without prior approval from Ava.

    As for the top panel, i havent heard of anything even closely resembling your request

    Re the panel, i wouldnt muck about with it, too many things could go wrong, if you want it fixed. Send it back
     
  15. tuckrr

    tuckrr Notebook Consultant

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    sending it back **again** is like my WORST nightmare.
     
  16. madpoet

    madpoet Notebook Evangelist

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    Tried reinstalling Hotkey but it just crashes every time when it tries to start. Very strange. I am running WIn7 X64 Home Premium.
     
  17. theriko

    theriko Ronin

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    Have a look in the service manual (in my sig) and see if you can remove/reseat the touch panel.
     
  18. Bikuro

    Bikuro Notebook Geek

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    Ginally got my machine. It's great too, though I noticed that the plastic part of the LED Color Change button is bulged compared to the others on the touch buttons. Is that normal?
     
  19. mentalmike

    mentalmike Notebook Consultant

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    I purchased the w870cu , which i have not yet received. I was thinking i might want the np9850 one instead because of the SLI, what are the current issues this notebook is having?

    I really didnt want to read through all the pages for this bit of info, seems like they could make more sub catagories to this forum, it would be easier.
     
  20. Alexrose1uk

    Alexrose1uk Music, Media, Game

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    Only issue this machine has is sound stuttering. Not had any other issues, bar my DVD drive being semi-allergic to dual layers haha
     

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