M6600 Won't Boot with AC Adapter Plugged In

Discussion in 'Dell Latitude, Vostro, and Precision' started by Alien_idsa, May 3, 2019.

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  1. Giraffx

    Giraffx Newbie

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    FYI: VERY IMPORTANT TO NOTE! OK. All of you are correct. Dell is recommending a 180 watt under-powered adapter on the M6600 parts and accessories page. The correct OEM 240 watt power supply is available on a separate page, but is not shown as compatible with the M6600 (which is an error, as all of you noted). Unfortunately, I bought the recommended 180 watt power supply before realizing that it was incorrect. Then I began having problems with my machine. I discovered the cause with a little help from my friends (Thank you all), but now Dell will not honor their error and replace the adapter with the correct OEM 240 watt one. I offered more than fairly to pay the $20 price difference and send back the 180 watt adapter. They are saying that it's my mistake for ordering the wrong part. Just an FYI. The New Dell customer care sucks! BEWARE OF THIS PROBLEM!
     
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