M4600 FIPS Fingerprint scanner Challenge

Discussion in 'Dell Latitude, Vostro, and Precision' started by Beaverdung, Jun 8, 2011.

  1. Beaverdung

    Beaverdung Newbie

    Reputations:
    0
    Joined:
    Jun 8, 2011
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    I'm the proud owner of a brand-spanking new Dell M4600 with all the bells and whistles, this includes a stamp size FIPS Fingerprint reader.

    I have Windows 7 Enterprise 64Bit on an SSD, all drivers installed BUT I cant for the life of me get windows to work with this biometric reader.

    I've gone through the forums and came accross Embassy Tust Suit but I don't think it works with 64bit Windows. I even downloaded the Vostro Dell Suit but no luck.

    Do any of you guys have a tips how to enable it ?
     
  2. Tsunade_Hime

    Tsunade_Hime such bacon. wow Super Moderator

    Reputations:
    5,396
    Joined:
    Oct 23, 2010
    Messages:
    10,554
    Likes Received:
    940
    Trophy Points:
    531
    Did you try Dell's drivers from the support site? support.dell.com and punch in your service tag.
     
  3. Beaverdung

    Beaverdung Newbie

    Reputations:
    0
    Joined:
    Jun 8, 2011
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    Yes tried it all ,.. what i can read in the forums is that the Broadcom chip hides the sensor from the OS, and so Windows does not see a Biomentric sensor.

    There is a company called Wave that make a product called Embassy Trust Suit, that should be able to see the underlying sensor.

    I'm in email contact with them to see if I could get a trail key to see if that works
     
  4. cdach

    cdach Notebook Enthusiast

    Reputations:
    0
    Joined:
    Mar 10, 2011
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    5
    Look under All Programs
    Dell
    Dell Data Protection
    Access

    Start the Access and it should open up a screen to configure the fingerprint scanner. I don't use it so I can't confirm if it works.
     
  5. brinox

    brinox Notebook Geek

    Reputations:
    1
    Joined:
    Jul 9, 2005
    Messages:
    79
    Likes Received:
    0
    Trophy Points:
    15
    Yes, the broadcom USH chip keeps Windows from seeing the fingerprint reader as a Biometric capable device, hence why you probably dont even have that control panel icon available.

    I found a bunch of info on this recently, and on ideastorm, there was a Dell rep saying they are going to put forward something that allows the fingerprint reader to be used in a dell-built WBF scenario (WBF = Windows Biometric Framework) in Q3/Q4 of this year. See below for Martha's reply, who is apparently a Dell rep:

    IdeaStorm | Windows Biometric Framework (WBF) driver for Latitude E Series with Broadcom USH CV w/ fingerprint reader
     
  6. Beaverdung

    Beaverdung Newbie

    Reputations:
    0
    Joined:
    Jun 8, 2011
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    @Brinox Thanks very much for the information, it's good to know that something is beeing done about it.

    There is a work-around for the problem, it cost me 2 reinstalations before I got it right. The big problem is the ControlVault Driver DO NOT INSTALL IT !!!! only install the following drivers from Dell in this order:
    1) Data Protection | Access — Driver Package
    2) Data Protection | Access – Middleware Package
    3) Data Protection | Access – Application Package

    if you do this, then the DataProtection application is able to see the fingerprint scanner, and you will be able to enrole your pitters (fingers) and use it to authenticate to windows or the bios.

    IF you did install the ControlVault driver then you can either try to go back to a restorepoint OR reinstall,..

    Hope this helps some people

    Good Luck
     
  7. crozzer

    crozzer Notebook Enthusiast

    Reputations:
    0
    Joined:
    Jan 14, 2012
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    5
    is it possible to use the fingerprint reader for doing more than logging in to windows? I want to use it to log me in to websites, secure sensitive files, etc.
     
  8. Robin24k

    Robin24k Notebook Deity

    Reputations:
    274
    Joined:
    Jun 29, 2008
    Messages:
    1,749
    Likes Received:
    4
    Trophy Points:
    56
Similar Threads: M4600 FIPS
Forum Title Date
Dell Latitude, Vostro, and Precision Precision M4600 Disable C-states in BIOS if Your makes coil whine Jun 24, 2015
Dell Latitude, Vostro, and Precision Dell M4600 new owner: upgrading GPU from Quadro 1000m to AMD M4000 Jun 2, 2015
Dell Latitude, Vostro, and Precision Precision M4600 and FirePro M5950, not throttling GPU clock when idle. May 23, 2015
Dell Latitude, Vostro, and Precision Possible GPU upgrade for Precision M4600 Mar 6, 2015
Dell Latitude, Vostro, and Precision Dell M4600 problem with bios update Dec 26, 2014

Share This Page