M17Xr4 and GTX980M shutdown on full load

Discussion in 'Alienware 17 and M17x' started by Neem, Apr 15, 2021.

  1. Neem

    Neem Newbie

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    Hi, I have a serious issue. I got myself a GTX980M to replace my m17xt4 680M. Problem is the bios’es are problematic. Dell bios for 05AB keeps the clocks down to 405MHz, without shutdown but with poor performance. I tested others which keeps the clocks up but whenever I full load the GPU the laptop shuts down after a few minutes. I’m at a loss here.

    GTX980M temperature is 70 max. No overheating. No artifacts or weird behavior on screen. New thermal pads installed. New thermal paste. Different drivers. Different BIOS'es. Nothing works. System shuts down in 2-5 minutes whenever the gpu hits its max speed (e.g. Warzone, Quantum Break, Heaven 4.0). I'm at a loss here. Laptop running on its 240 supply.



    Current bios 84.04.22.00.12

    Device ID 10DE 13D7 - 1028 057B
     
  2. Tenoroon

    Tenoroon Notebook Evangelist

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    I’m not too knowledgeable on this, but the card is probably power throttling with the BIOS version that downclocks the GPU. While the other BIOS just shuts down the computer when it uses to much power.

    It could also be your power delivery is overheating, but that doesn’t make too much sense to me. I would wait to see what others have to say though.
     
  3. Neem

    Neem Newbie

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    Is the Flextronics 240W power adapter enough? Could it be that it needs more? Like the 330W?
     
  4. M18x-oldie

    M18x-oldie Notebook Evangelist

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    240w should usually be sufficient enough, what is your exact CPU and do you run it on OC?
     
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