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M1530/1330 "AC power adapter wattage and type cannot be determined?" Error Thread

Discussion in 'Dell XPS and Studio XPS' started by hanime, Aug 1, 2008.

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  1. hanime

    hanime Notebook Evangelist

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    When I boot up my laptop, I get this exact error:

    Screenshot: http://www.hanime.net/adapter.jpg

    I recently updated from BIOS A08 to A09 if that matters. Any ideas?
     
  2. X2P

    X2P I♥COOLING | NBR Super Mod

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    Just strike the F3 key. I have had this dozens of times on updates and clean installs with my Vostro 1500 and its not a big deal.
     
  3. hanime

    hanime Notebook Evangelist

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  4. rpt2000

    rpt2000 Newbie

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    I had this problem on my M1330. It really does decrease your computers performance. You will also notice that your power supply is a lot cooler as your computer is drawing less current. Your battery may not charge.

    You need dell to replace the power supply, it's a common problem so you should not have any hassle. The latest adapter is Rev A02. A Dell rep in the USA suggested on a forum to ask for a 90w adapter so the problem does not recur.
     
  5. XPSboy

    XPSboy Notebook Evangelist

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    i think that's software conflict....maybe your new installed software is not playing with the other software installed. (ex. NVIDIA, etc.)

    i got 90W Rev04 adapter, still i experienced that problem just once.....i just rollback my previous snapshot and all of my faulty latest installed software is gone and that AC power adapter problem never pop up.
     
  6. PvD

    PvD Notebook Consultant

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    Actually that has nothing to do with software, if you go to bios and under AC Adapter it will be listed as unknown, If you have another ac adapter to test with do it, if you dont call Dell they will replace the ac adapter for you, If you have another ac adapter to test with, and the other ac adapter does the same the Motherboard has to be replaced (Including Video Card, which is soldered to the Motherboard)
     
  7. yasdaz

    yasdaz Notebook Evangelist

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    My apologies, PvD; I am not clear on what you are saying. If in the bios the adaptor shows as unknown then you might have a motherboard problem? You need to test with another adaptor (if you have one around) because if it shows up as unknown you definately have a motherboard problem? Sorry, just need a bit of clarity :). Thanks!
     
  8. Death Ro

    Death Ro Notebook Guru

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    I got the same problem on mine. However, I just continue and it charges. I don't think my performance has suffered any either...
     
  9. Arsenaly

    Arsenaly Notebook Guru

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    just hit F3 its not a big deal
     
  10. derviskemal

    derviskemal Notebook Consultant

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    i get exactly the same error whenever i startup.
    might have to contact dell and see what they have to say...
     
  11. paper_wastage

    paper_wastage Beat this 7x7x7 Cube

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    just call dell and exchange.... bad adapter..... dont want to fry ur motherboard right?
     
  12. msankadi

    msankadi Notebook Consultant

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    i recently got the same error after upgrading my bios.The good thing that happened was, i switched off the adapter and switchhed it on again. after the reboot it didnt give me that error. hope that helps..

    MnVn
     
  13. Death Ro

    Death Ro Notebook Guru

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    I still keep getting it...

    *EDIT*
    I just tried it again, but connected to a surge protector instead of a wall outlet, it didn't give me that error.
     
  14. philiptha

    philiptha Notebook Geek

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    I have the same problem, i contacted dell and they were ready to send a tech out to replace the mobo, i declined because i have too much stuff going on right now...

    the battery still charges, so i just hit the F3 key for now, that disables the message...

    i only noticed this prob after the A09 bios, anyone here still running on the old bios and getting this prob?

    Seems like a pretty popular issue that has seemingly sprung up very recently...
     
  15. PvD

    PvD Notebook Consultant

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    Try this first:

    1.- Do you have another AC Adapter to test with??
    If you have one check if the error message comes again with the other AC Adapter.

    2.- Go to Bios and check how is the AC Adapter listed.

    3.- Call Dell they will replace the AC Adapter.

    4.- If you are experiencing problems after the AC Adapter replacement call Dell, they will replace the Motherboard for you (This includes the Video Card)
     
  16. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    I just had the same error and I hit F1 to continue (didn't know about this F3 thing!) Anyways.. I have disconnected the adapter now.. will reconnect it and see how it goes. Dammit. First time I am seeing this error.

    ** If it may help, just before I got this error while boot up, I had taken out the battery and put it back in again.

    will be back.
     
  17. Forte

    Forte NBR's Supreme Angel

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    Best thing to do is to get another AC adapter specific to your model. It has happened to me before a few times on my other notebooks (not M1530), but disconnecting the adapter and reconnecting fixes it up ok. It rarely happens.
     
  18. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    Hello Forte.. Now its fine. This time no problem. Will see if the error repeats.. If yes, will call dell and ask for a replacement. Otherwise will carry on. But this was the first time it happened though, like I said before. Dont know why.. *has starting the laptop with the zalman connected / turned on, got anything to do with this error???

    When I restarted now, though the zalman was turned off! Anyways.. strange stuff.
     
  19. Forte

    Forte NBR's Supreme Angel

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    Nope it shouldnt have anything to do with it. Sometimes its just the power port being loose, connector screwy... its usually very very rare for this to happen. Hmmm... hopefully the problems stop.
     
  20. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    Yeah probably... I was trying to fix this thing with the cooler.. so probably the port or connector was like kinda lose... anyways.. first time error :( phhheeewww... was freaked out for a while.
     
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