lenovo is the worst company I have ever dealt with!!

Discussion in 'Lenovo' started by lottdod_1999, Feb 23, 2015.

Thread Status:
Not open for further replies.
  1. lottdod_1999

    lottdod_1999 Notebook Evangelist

    Reputations:
    89
    Messages:
    698
    Likes Received:
    0
    Trophy Points:
    30
    I ordered a really good laptop on their outlet on friday, only one on there with those specs/price, only for it to be canceled today! I called billing and they transferred me to sales and have been on hold for over an hour. I called with a different phone and called billing again and they're just like we can't do anything about it sorry. This is ridiculous!!
     
  2. Splintah

    Splintah Notebook Deity

    Reputations:
    278
    Messages:
    1,948
    Likes Received:
    595
    Trophy Points:
    131
    Yup, I have had this experience myself in dealing with them. I have actually been hung up on by them 3 times in a row.
     
    lottdod_1999 likes this.
  3. Bronsky

    Bronsky Wait and Hope.

    Reputations:
    1,653
    Messages:
    9,239
    Likes Received:
    246
    Trophy Points:
    231
    The outlet is a different animal. Sometimes it works fine. Sometimes not so much. Don't take it personally. Wait till you have to send that Asus in for warranty work.
     
    ikjadoon, Jarhead, Dragnoak and 3 others like this.
  4. FinkPad

    FinkPad Notebook Evangelist

    Reputations:
    47
    Messages:
    344
    Likes Received:
    22
    Trophy Points:
    31
    Tell us about it, we all had bad experience with Lenovo.

    Think about it, Lenovo, despite being having the largest market share in PC market, is actually a crappy company. It's operating income is only $1 billion.

    Give you an idea, HP has operating income of $ 7 billion, despite selling less computers.

    On the other hand Apple has operating income of $50+ billions.

    So as you can see, no wonder we getting excrementty services, so don't be surprised. We consumers are the ones getting shafted left and right by lenovo in order for Lenovo to get their artificially inflated share prices.
     
  5. nightingale

    nightingale Notebook Evangelist

    Reputations:
    173
    Messages:
    386
    Likes Received:
    262
    Trophy Points:
    76
    Makes you wonder where all the money goes if its not to operations right? The higher ups must be knee deep in money.
     
  6. pepper_john

    pepper_john Notebook Deity

    Reputations:
    87
    Messages:
    1,392
    Likes Received:
    15
    Trophy Points:
    56
    finance: you do realize that HP makes most of its money from its printers (actually the inks) and Apple from the IPhones?
     
  7. Incontro

    Incontro Notebook Evangelist

    Reputations:
    21
    Messages:
    369
    Likes Received:
    44
    Trophy Points:
    41
    If you hate Lenovo so much, and think they are a 'crappy company', why on earth do you have a million different Lenovo products? Hypocrisy much??

    Also, in another thread, you also posted: "I'll anything made by Lenovo after 2012. They are all crap."

    Now I have also had a bad experience with Lenovo, but in the end they rectified their mistakes properly. And I have had far WORSE experiences in dealing with ASUS in the past. If you are going to bash a company, at least try to make some some sense, and not continuously post the same boring drivel on the forums.
     
    pepper_john and Dragnoak like this.
  8. jedisurfer1

    jedisurfer1 Notebook Deity

    Reputations:
    39
    Messages:
    785
    Likes Received:
    50
    Trophy Points:
    41
    This happens if you buy stuff on the outlet, I've had similar buying from Dell outlet, Crucial outlet etc. It's just part of the ordering limited supply of good deals. Now the hanging up part is not right but it happens also and might not be malicious.

    I've only dealt with IBM support which I think still handles the thinkpad portion and to me they are top notch support.
     
    Bronsky likes this.
  9. Incontro

    Incontro Notebook Evangelist

    Reputations:
    21
    Messages:
    369
    Likes Received:
    44
    Trophy Points:
    41
    Also, in the UK IBM still handles support for all Think machines, as far as I am aware.

    The service has also been top notch for me as well. On the other hand, my troubles with Lenovo have been dealing with the consumer division support, for IdeaPad machines. Worlds apart.
     
  10. ajkula66

    ajkula66 Courage and Consequence

    Reputations:
    3,018
    Messages:
    3,199
    Likes Received:
    2,318
    Trophy Points:
    231
    Another classic example of "you get what you pay for". Seriously.

     
    Kent T likes this.
Loading...
Thread Status:
Not open for further replies.

Share This Page