laptop ressurection

Discussion in 'Windows OS and Software' started by gilhaven, Dec 16, 2014.

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  1. gilhaven

    gilhaven Newbie

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    I bought my daughter a laptop for xmas last year and lo and behold she bunged it up and now it wont boot up and my problem is I don't know how to make a boot/recovery cd to try get it going again. Normally i'd use the software that came with it...but she has no idea where she put it. All the information Ive found on google so far is for how to make a cd presuming your laptop still works. Its a gateway ne56r09h running windows 8 if anyone is able to point me in the right direction. Thanks!
     
  2. tijo

    tijo Sacred Blame Super Moderator

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    As long as there is no broken or dead hardware, you could follow these instructions from another computer to make install media of Windows 8 (or 8.1): Download Windows 8 ISO (x86 / x64) File Directly From Microsoft | Redmond Pie. You can make either a disc or USB drive to install Windows. Then you'll have to reinstall Windows and hunt down the drivers for the computer. You could also contact gateway to get the recovery media from them, but it will not be free.
     
  3. gilhaven

    gilhaven Newbie

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    Thanks for the tip but it seems like that redmond pie site just takes me to dead ends and advertisement pages.
     
  4. tijo

    tijo Sacred Blame Super Moderator

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    Weird, everything is peachy for me, but it could be my ad blocker (I forget I have it). Anyways, here's the Microsoft page that will take you to the Windows 8 or 8.1 download application: Upgrade Windows with only a product key - Windows Help.

    Also, finally found the NBR page about 8.1: http://forum.notebookreview.com/win...ows-8-1-clean-your-windows-8-upgrade-key.html. You could try downloading Windows 8.1 directly, it should work even with a license for Windows 8.0. Should being the operative word, I've seen at least one report of someone having to install 8 then upgrade for some reason.
     
  5. gilhaven

    gilhaven Newbie

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    Links are awesome thank you...unfortunately the first bolded sentence says to make sure im on the PC i want to upgrade.....the PC i want to upgrade is dead atm plus I dont have a product key for her laptop. I'll keep looking. Cheers!
     
  6. tijo

    tijo Sacred Blame Super Moderator

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    That's what the link says, however, you can ignore that and when you get to choose how to install Windows 8.1, choose create media instead of upgrade.
     
  7. qhn

    qhn Notebook User

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    Any particular error codes and messages at booting up? Can it be booted up with any other installation CD/DVD like Linux?

    cheers ...
     
  8. StormJumper

    StormJumper Notebook Virtuoso

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    Most if not all laptop you can order the recovery disc you can order and being a newer computer you should contact Acer that own Gateway now and ask if you can order REcovery media to reboot it back to factory install. At least this way we can rule out what problems plague that computer.
     
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