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Keyboard Problems - Alien FX

Discussion in 'Alienware' started by crystak, Apr 27, 2008.

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  1. crystak

    crystak Notebook Evangelist

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    I think I've seen other users complain about the keyboard that it's often unresponsive. Well, I finally got this problem today.

    My sytem has been turned on for about 24 hours now and I wrote about 5,000 words so far during which the keyword worked great! (Project documentation.. :eek: boring stuff) - no complaints. I've also played Crysis for 1-2 hours.

    However, about an hour or two ago it started being unresponsive. The FX has constantly been on and it made me thinking that it might be because of the heat?

    The most unresponsive key is backspace and I have to generally press down harder on most keys; touch typing doesn't work so well anymore :(.

    Something else I noticed is that the keyboard colours, are not pure - there's interference from green on yellow for example. I'll get some pictures in a minute but now I see my MS is not being read.
    [​IMG]
    [​IMG]

    Anyone else getting this?
     
  2. GRB

    GRB Notebook Deity

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    Definitely the light colours (i.e. yellows, greens, whites) do suffer from interference. It's less noticeable with 'darker' colours (reds, blues)

    As for responsiveness, have you tried restarting and letting it cool down (if it is heat)?
     
  3. crystak

    crystak Notebook Evangelist

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    I've turned the AliexFX off to see if there is any improvement; can't afford to let it cool down at the moment - have to finish off this work.

    You said that greens suffer from interferece; I haven't noticed that - the only ones I have problems with is purple, pink, white, orange, yellow - all others are interference free.
     
  4. GRB

    GRB Notebook Deity

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    Oh yeah, sorry, I don't know why I wrote green in that list (mental slip I guess)
     
  5. DemonOfRazgriz

    DemonOfRazgriz Notebook Guru

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    if you turn off fx for a while then turn it back on, the colors become sorta pure again so maybe thats a basic fix
     
  6. whizzo

    whizzo Advocatus Diaboli

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    maybe we've discovered overheating issues with AlienFX :D
     
  7. crystak

    crystak Notebook Evangelist

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    Nope, my orange is still green-ish :D .

    By the way, does anyone have problem with the memory card reader? I can't get it to work!
     
  8. Mystik

    Mystik Notebook Deity

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    there will be interference problems with the FX lighting... since i highly doubt they put a lot of materials into blending the colours, as well as, me doubting that they put more than just primary colours into the FX lighting system... thus, the colours are probably pretty "dirty" especially lighter stuff (teal, white, etc)

    my media card reader works with my SD media just fine... but it seems to lag the entire computer when in use... i try not to use it when i'm doing something important....
     
  9. ExiledDuke

    ExiledDuke Notebook Consultant

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    @Mystik: find a program that optimizes USB 2.0 input. The "system lag" you are experiencing is intel's fault for making USB 2.0 so blasted CPU dependent.

    The SD card reader communicated with the system via a usb bus. which sucks. this is why ps2 mice are still the shiznit. (even though my motherboard does not have any ps2 ports... lol)
     
  10. groove75

    groove75 Notebook Evangelist

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    All of us with the m15x are having this issue to some degree with the unresponsiveness of the keyboard. I'm just hoping that AW releases a fix at some point in the near future. At the moment, it's not that bad for me, but is definitely there. It's probably the most significant problem to date on my system, but I've been lucky to have few to none other issues to speak of. Some have noticed an improvement by uninstalling the trackpad driver.

    The color anomalies that you describe are normal. I just tested orange and I have the same green underneath a few of the keys if I look very carefully. I wouldn't worry about it and it will probably be addressed in a future alienfx software update but most would never notice that. I had to look perpendicular to the keyboard and peer between the keys to see the green and I don't see it from any other angle.
     
  11. crystak

    crystak Notebook Evangelist

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    I can see the gren from any position really; even as I look directly at the keyboard. I wonder if such an issue is even fixable by a software update; it looks to be like a hardware problem to me.
     
  12. groove75

    groove75 Notebook Evangelist

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    Maybe you can see it slightly from other angles but as far as I can tell, orange is the only color that manifests this problem. It looks like certain green color "diode strips" are being activated inadvertently when using orange. This would seem to indicate a software issue, not hardware, in my opinion. Does it really bother you that bad? I would have probably never seen it if you hadn't pointed it out, but then again I don't use orange that much.
     
  13. crystak

    crystak Notebook Evangelist

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    If it's software then it's good; at least it can be fixed - The thing is that this interference happens exactly at the same place with several colours (not just orange) so I thought maybe the strip is defective in that position - above the space bar and other keys.
     
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