Keyboard Light Fix (Gary Key)

Discussion in 'ASUS Gaming Notebook Forum' started by ziddy123, Aug 27, 2010.

  1. ziddy123

    ziddy123 Notebook Virtuoso

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    Because Gary cannot create a new thread yet.

    From Gary Key:

    Download Links:
    MD5 Hash (Hashtab): FCDC0A16DB9193F7303CE042388EBF3D
    MegaUpload: http://www.megaupload.com/?d=9CG52RKN
    Chastity Link: http://pcaudio.org/stuff/G73JhFixKBLights.rar



    MOD EDIT:




    I am still not able to post a new thread or link to our FTP so I will provide a shortcut to the files needed to fix the missing lights on the G73Jh keyboard after a failed flash. This solution is provided as is and will only be supported by yours truly. If you are not comfortable flashing the BIOS on the G73Jh and have the missing light issue then I highly suggest you contact our Service group to arrange a RMA. Although every precaution has been taken to ensure the safety of this flash, there is always the possibility of a failed flash due to power outage, hardware modifications to the unit, or simply bad luck.

    That said there are three compressed folders within the downloaded file. The fine people at HP produced an excellent USB Disk Tool that allows you to create a bootable USB Flash Drive and this program is located in the HPUSBDisk.rar folder. In order to create a bootable drive you will also need the required DOS files and the nice personnel at Microsoft provided these files in the Win98boot.rar folder. Extract both folders to your hard drive and open the HP USB Disk tool and follow the instructions to create a clean bootable flash drive. Additional instructions on how to do this are easily available via Google. After creating the bootable flash drive (FAT32 is the safest option) then you will want to extract the contents of the Fixmykb.rar file to this drive.

    For those of you who already have a bootable USB Flash Drive then you will want to extract the contents of the Fixmykb.rar file to this drive. Now you are ready to have the lights come on.

    1. Boot into Windows and turn off the lights completely using the light switch button in the upper left corner on the keyboard deck. Insert your bootable USB flash drive with the Fixmykb.rar contents extracted on to it.
    2. Reboot and quickly start tapping the Delete key to enter the BIOS. You will want to navigate to the Boot section of the BIOS and then change the Hard Drive boot settings on Option 1 to your Flash drive. Exit the BIOS while saving the settings and the unit should boot of the USB drive now.
    3. Once you have booted off the USB drive, simply type fixmykb and you should see a flash completion screen immediately. Remove the flash drive and power down the system.
    4. Wait ten seconds and then power up the system and enter Windows. Once in Windows, turn on the lights with the switch button and you should have a backlit keyboard now, use FN+F4 to brighten the keyboard or FN+F3 to dim it.
    5. Now just in case this did not work then reboot the system and wait until you are in Windows, press FN+F4 a couple of times and the keyboard should be backlit now. We did experience on two systems (several BIOS flashes to various builds along with the vBIOS flashes) that the unit needed the ATK drivers loaded again so if the lights are not working by now, please reload the ATK drivers. I highly recommend using the latest version on our site. After uninstalling the old set, rebooting, and then installing the latest ATK driver set the lights should start working again after using the FN+F4 procedure.

    If you have any questions or concerns please contact me. If this fix proves successful for you then it would be nice to hear it but more importantly if it did not work then we need you to PM me. I used this routine 500 times and it always returned the lights to working order on an approved ASUS BIOS. If you are using a modified BIOS, do not try this procedure without reverting back to an ASUS BIOS as it could render your system inoperable.

    Sincerely,
    Gary
     
    Last edited by a moderator: May 8, 2015
  2. DCx

    DCx Banned!

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    Maybe we should get a sticky (if asus doesn't put it up on their webpage)?
     
  3. Si3

    Si3 Notebook Consultant

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    Sticky sounds like a good idea. I have also updated the keyboard light thread with Gary's post on the first page.
     
  4. Chastity

    Chastity Company Representative

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    Guess my kb issue is hardware, since this did not work for me. :(
     
  5. DRevan

    DRevan Notebook Virtuoso

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    Didn't you loose your kb after your repaste?
     
  6. Tenspeed33

    Tenspeed33 Notebook Evangelist

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    Great news! Can't wait to see if this works, and it'll save a lot of people from RMA'ing their G73's.
     
  7. Jody

    Jody Notebook Deity

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    Chastity, are you still missing keystrokes after flashing this? I don't know enough about this to know if this "bios" that is being flashed is the whole keyboard controller bios or just some custom bios that runs the keyboard lights. I thought maybe if it is a bios that manages the keyboard maybe it fixes missing keystrokes.
     
  8. Gary Key

    Gary Key Company Representative

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    It is just for the keyboard lights. Have you tried reverting back to the MS drivers for the keyboard as I know that cured the problem for three users I assisted. I am still working on the missing keystroke comments but maybe I do not type fast enough. :D I average 88wpm with zero errors, if I try really hard I can hit 116wpm but usually average one to two errors.

    I will be at HQ next week so I can increase the sample size of units to test but we are having a hard time replicating this problem. It might come down to switching units for a brief period of time with a user reporting the problem to nail it down.
     
  9. Jody

    Jody Notebook Deity

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    Thank you, Gary. I'm not a very fast typist which is probably odd since I write software for a living. I do about 60WPM. I suspected it was just a KB backlight controller. I would have RMAed for a replacement unit long ago, but I didn't want to give up my non-GSOD GPU.

    The reason I don't run MS mouse driver is because I can't disable the touch pad with keys after that. I'm a big ol' Texas boy as they say down here and I have big hands. I can't type without getting all over the touchpad and the cursor is all over the screen if you don't have a regular driver with palm check. So I just turn it off in BIOS and wait for a fix. Sometimes I turn it back on thinking maybe I can live with it... after a few dozen typos in an hour or so I turn it back off again.

    When you get to the point where you want to test with some units that have the problem, you can have mine. I'll trade out with Asus for a while. I'll just keep my primary hard drive and you can have it. Even if the loaner you send me has GSOD, it's no big deal. I'll just not play games for a while. It won't kill me.
     
  10. Nekki

    Nekki Notebook Evangelist

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    So where is the admin that not putting this (and all from Gary) sticky at the top of this forum, which become the Official Non-Asus G73JH Forum Support

    BTW, thanks gary, your are our hero.
     
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