keyboard filter doesn't have a driver - HP 8510w Win 7

Discussion in 'HP Drivers and Software Forum' started by samuel888, Nov 26, 2010.

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  1. samuel888

    samuel888 Notebook Guru

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    My click on "apply this fix" of Troubleshooting from Device Manager could not fixed this error.

    Any solution?
     
  2. justinkw1

    justinkw1 Super Moderator Super Moderator

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    There may be a hotfix or update available from Windows Update that resolves this issue. I think I remember hearing about this issue from somewhere...

    Also, you can try installing the Essential System Updates package for Windows 7 which includes a collection of additional hotfixes. You can find this package in the software thread - http://forum.notebookreview.com/hp-...-popular-hp-notebook-software-collection.html
     
  3. samuel888

    samuel888 Notebook Guru

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    I had installed Essential System Updates 1.0 (19 Jan 2010) which is the newest one as per HP Driver Site for 8510w and just try the other one sp50370 1.1 (22 Oct 2010). However, such problem is still there.

    Any other recommendation?
     
  4. justinkw1

    justinkw1 Super Moderator Super Moderator

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    The keyboard filter should already be mostly operational since it usually uses the Microsoft Windows default driver. What you can do is uninstall the keyboard filter from the Device Manager and then let Windows re-detect and reinstall. A reboot doesn't hurt either. :)
     
  5. samuel888

    samuel888 Notebook Guru

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    Dear justinkw1, Thanks a lot for your reply!

    However, what I could find within Device Manager are only "HID Keyboard Device" and "Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB" and both are working normally.

    Such keyboard filter problem is found from "Devices and Printers" and the Troubleshooting process there could not fix it.
     
  6. Z3tor

    Z3tor Notebook Evangelist

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    I had the same problem about six months ago. I resolved it by installing HP Quick Launch Software (note: NOT Quick Launch Buttons). Try installing latest version 2.2.7 (2.20 A8) which can be found in driver threads. Re-installing Quick Launch Buttons software didn't help. Here's link to my post about this issue.

    http://forum.notebookreview.com/6322035-post1186.html
     
  7. samuel888

    samuel888 Notebook Guru

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    Thanks a lot, Z3tor!

    I just uninstall Quick Launch Buttons and found this problem is disappeared after re-booting. Since many special buttons don't function now, I will reinstall sp50681, the latest one I found from HP site, for further trying.
     
  8. samuel888

    samuel888 Notebook Guru

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    After installing sp50681, there is still no such problem but special buttons' fuction is also disabled. Then, I reinstall HP Quick Launch Buttons
    6.50.17.1 (18 Jun 2010) sp49104, such problem occurred again!

    Therefore, i am almost sure that this Keyboard Filter driver problem is caused by HP Quick Launch Buttons.

    BTW, what is the difference between HP Quick Launch Button Software sp50681 and HP Quick Launch Buttons sp49104? It looks like they are not for same function.
     
  9. justinkw1

    justinkw1 Super Moderator Super Moderator

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    The HP Quick Launch Software is meant for the newer notebooks - HP advertises it as the replacement to Quick Launch Buttons.

    However, the original Quick Launch Buttons installed actual drivers for the notebook's keyboard to enable the Fn key combinations. Does the new Quick Launch Software also enable Fn key combinations? (I haven't tried the new ones yet.)
     
  10. samuel888

    samuel888 Notebook Guru

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    Dear justinkw1, on my 8510w, Quick Launch Software does not support any special function and even there is no any indication in the Control Panel. However, it looke no any abnormal results so far and i will keep it for a while.

    BTW, do you have any recommendation for solving such conflict between HP Quick Launch Buttons and keyboard filter driver?
     
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