Just bought Dell XPS 15 9570 4K, colors are too dark?

Discussion in 'Dell XPS and Studio XPS' started by awaisuk, Sep 2, 2018.

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  1. awaisuk

    awaisuk Notebook Deity

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    Hi.

    I just got this xps 15 9570 laptop and the 4k screen dark colours are too dark...

    When watching a movie, during dark screens, the screen goes a bit too dark to a point you can't see clearly during dark scenes.

    I have compared it to my old Dell XPS 15 L502x laptop which has a 1080p screen, and the black colours on that are perfect, and this 4K colors are too dark.

    I have played around with the Dell Premier Color application, and it does not help much....

    This is very annoying, and will return the laptop if there is no fix.

    Anyone else notice this? How can I fix this?

    Thank you.
     
  2. _sem_

    _sem_ Notebook Deity

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    Check Intel graphics settings.
    If no fix, try reinstalling the Intel HD video driver or replacing it with a different version, either from Dell or from Intel. Make sure to disable automatic driver downloads firstly, and remove the previous version using DDU.
     
  3. improwise

    improwise Notebook Deity

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    Dont use my XPS for movies and such but it seems like you are looking for what is usually called "Black Level" but have many different names depending on application.

    "In digital video black level usually means the range of RGB values in video signal, which can be either [0..255] (typical of a computer output) or [16..235] (standard for video)."

    https://en.wikipedia.org/wiki/Digital_video

    In short, it means that computer screens and TVs usually have different settings and movies etc tend to be mastered for the later.
     
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