Is it safe to buy the XPS 9550 now?

Discussion in 'Dell XPS and Studio XPS' started by YoungStarDC, Jun 18, 2016.

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  1. makaveli72

    makaveli72 Eat.My.Shorts

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    After roaming the XPS forums off and on for a couple months now I was wondering if I was the only one with a good unit. :p

    Had mine since middle-late May, no significant issue to report.
    Good stuff!
     
  2. frank_the_bunny

    frank_the_bunny Notebook Consultant

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    How about the issue with the spacebar? Has this been resolved or does this manufacturing issue still exist?
     
  3. dimsdale

    dimsdale Notebook Guru

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    I have an XPS 9550 - early build, with the latest BIOS (1.2). Lots of really fun problems!
    1. Sometimes it reports no drive on boot. But just reboot and it sees the drive.
    2. Computer wakes from sleep/shutdown on its own. All the time I find a previously slept or shutdown 9550 burning away in my briefcase.
    3. The keyboard randomly repeats characters while I'm typing.
    4. The TB15 dock is a buggy mess.

    On the plus side:
    1. The screen is great (4k touch)
    2. Lots of storage (1GB) on this Best Buy model
    3. Processor is fast.

    But in the end, this machine is a disaster from top down because I can't possibly rely on it.
     
  4. GoNz0

    GoNz0 Notebook Virtuoso

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    Not heard much about the cable lifting so it should be sorted, I did get the squeaky space bar but fixed it with an aerosol based graphite lubricant.
     
  5. TheCleanerLeon

    TheCleanerLeon Notebook Geek

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    I've just sent mine back (i7/4K/1TB SSD) for a full refund. Installed every update available and flashed to latest BIOS, had dell tech remote attempt several times, but random BSOD's plagued the machine. 'CRITICAL_PROCESS_DIED'

    Might have just been a bad unit, but no way I'm paying that much money for a computer that need to be fully functioning. As a work computer, I cannot tolerate BSODs that give no opportunity to rescue work that happens to be getting done at the time.

    I'm now back on my XPS M1530 from 2007
     
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  6. YoungStarDC

    YoungStarDC Notebook Consultant

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    I'm still very happy with my Precision. No blue screens and such so that's all good. My first XPS 15 was a nightmare, but it looks like they have it all sorted out now. I have none of the problems that @dimsdale mentions fortunately.
     
  7. Eason

    Eason Notebook Virtuoso

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    sounds like the ssd raid/ahci issue
     
  8. hanime

    hanime Notebook Evangelist

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    I agree. I've been having that issue with the PM951--only in Windows 10 though. Going to find a fix for it; I recall finding a thread in this forum about it for possible fixes. If not, I'm buying the Samsung 950 Pro or the new 960 series chips when they become available.
     
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  9. Acquacow

    Acquacow Notebook Enthusiast

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    I think the Razer Blade 14 is probably the closest... or an alienware...

    I at least narrowed it down between those two before buying the blade...
     
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