Installing ATI HD 5650 card on an Acer 5820G

Discussion in 'Acer' started by Tm Audio, Nov 11, 2010.

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  1. Tm Audio

    Tm Audio Notebook Enthusiast

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    Hi All,

    Great forum, been reading for hours, but I still can't seem to solve an issue.

    Just freshly installed Win7 Ultimate on a 5820G, that's the designation here in Australia anyway..

    Can't seem to get the Ati drivers for the HD5650 card to "stick"...

    Would not recognize the card at all at first past a Standard VGA, after disabling "switchable" in the BIOS I was able to install 10.8 Catalyst.

    Trying to click CCC it gives the message that the card is not recognized or the drivers aren't installed correctly...? I've uninstalled and reinstalled many times using Driver Cleaner to ensure all traces are gone.. no luck

    Is there a system for correctly setting up the HD5650? I'm not all that worried about the Intel HD card, I'd rather have the Ati card functioning correctly by itself... surely it can't be that complicated.

    Any help much appreciated...

    TM
     
  2. Bronsky

    Bronsky Wait and Hope.

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    Remove all of your drivers, use the Acer AMD VGA driver and install it. That should cure your problem. It will install a driver for both the Dedicated and integrated GPUs. If you want to upgrade the AMD driver after the Acer drivers are installed, you can. That's when you change settings to discrete and load the new dedicated driver.

    Bronsky:cool:
     
  3. Tm Audio

    Tm Audio Notebook Enthusiast

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    Hi,

    Thanks for the reply,

    I've downloaded the AMD driver from the Acer website, but if you try to update the driver in device manager it wants to look for an .inf file that doesn't exist? Not in that driver package anyway..

    And no executable? So how do you update the driver?

    Thanks for the reply,

    TM
     
  4. Arminator

    Arminator Notebook Evangelist

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    First completely remove Ati drivers including Catalyst Control Center then install Acer driver by starting EXE file and it will automatically add requested inf...

    Hope this will help...
     
  5. Tm Audio

    Tm Audio Notebook Enthusiast

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    Hi all,

    Not a lot of progress,

    Unzipped the AMD files from Acer again, seems some files were missed the first time.. driver package installs but still Catalyst does not open, does not seem to install correctly as I've seen in other Catalyst installs.. CCC Will not initialize at all.

    Device Manager finally reports the correct Ati HD5650 card but when you reboot into windows after the "Starting Windows" screen... the screen goes black.. off.. a min or so later I hear the Windows sound, so windows is booting, it's just not enabling the video card???

    I've tried multiple reboots, moving between Discreet and switchable in the BIOS, but to no avail.. I can't get both card to report correctly in Device Manager and have windows boot correctly..

    RANT..

    This is pretty ridiculous, I don't really see the need for 2 video options.. just plug it in..!! This is what was happening years ago trying to get SATA and IDE drives to play together... multiple reboots, enable this disable that.. totally unnecessary in this day and age I would have thought! Just very frustrating.. end Rant

    Sorry, long day in front of the screen,

    Thanks to those who have replied, appreciate it,

    TM
     
  6. Arminator

    Arminator Notebook Evangelist

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    Hi again...
    Well you could try this: download only catalyst control center installation (the one without vga driver) from ati`s site and then install it... it should enable catalyst center work fine...

    Of course if you haven`t tried it already...
     
  7. Tm Audio

    Tm Audio Notebook Enthusiast

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    Thanks for the replies guys,

    getting the latest Catalyst now, does the Acer need specifically drivers from the Acer site at first install? Bronsky mentioned this.. specific Acer tweaks drivers first then AMD Catalyst driver package.. in Discreet mode?

    Discreet mode is the HD5650 card only?

    Further,

    Installed latest Catalyst 10.10
    Card reports in Device Manager as HD5650

    Catalyst does not start but Switchable graphics option is now available, Is this due to 10.10 package?

    But, when booting into Win7 with Switchable enabled in BIOS.. it will stop at Starting Windows screen.. disc access but doesn't go any further?

    Device Manager also has an exclamation mark next to PCI Somple Communications Controller.. not sure what this relates to.. Anyone know what driver or config package enables this?

    Thanks again all, I know I'm hammering it but would really like to sort this Asap.

    Cheers,

    TM
     
  8. Tm Audio

    Tm Audio Notebook Enthusiast

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    Ok,

    Pci Simple comms is fixed with install of Intel Turbo Boost Manageability package... :rolleyes:


    Thanks cykotoxik, for the post
     
  9. GP-SE

    GP-SE Notebook Consultant

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    where can I find that driver
     
  10. Tm Audio

    Tm Audio Notebook Enthusiast

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    Hi,

    Acer website, Search model and operating system..

    Turbo Boost_Intel_Manageability_6.0.0.1179_Win7x64...

    Is the package name...

    My link is..

    Service & Support

    It was in Windows 7 Ultimate 64 "Application" category..

    Hope this works,

    Cheers,

    TM
     
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