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Inspiron with SRS Premium Sound problem

Discussion in 'Dell Inspiron and Dell Studio' started by grateful4everyone, Jun 27, 2011.

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  1. grateful4everyone

    grateful4everyone Newbie

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    Dear all,
    I recently purchased a Dell Inspiron N5010 refurbished from Dell (Win 7 64bit home) and it came with SRS Premium Sound. The trouble is that the sound gets "scratchy" after the laptop has been booted for a while. It is fine after a nice fresh boot.

    The sound out of both the speakers and the headphone jack is affected, which makes me think it is a driver problem. I'm using the latest driver which shows up as IDT High Definition Audio Codec in the control panel.

    Has anyone else had and solved this problem? Or does anyone have any ideas on how to troubleshoot?

    Thanks in advance...
     
  2. Tsunade_Hime

    Tsunade_Hime such bacon. wow Super Moderator

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    Did you use Dell or Windows 7 audio drivers?
     
  3. grateful4everyone

    grateful4everyone Newbie

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    I used the Dell drivers. The current ones on Dell's download page are the same as the ones that Dell shipped.

    I just tried rebooting again and the sound is fine after a fresh boot. I'm looking for what application might stomp on the driver.
     
  4. Tsunade_Hime

    Tsunade_Hime such bacon. wow Super Moderator

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    Can you record a video of the sound?

    Maybe you can disable programs one by one until you've figured it out? Also there is an off chance your speakers could be defective. Reinstalling the OS will rule out software (fresh start) vs an actual hardware issue.
     
  5. grateful4everyone

    grateful4everyone Newbie

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  6. ngkhanmein

    ngkhanmein Notebook Enthusiast

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    u dl this driver? Dell - Support

    it should come with defaults driver.. non of it is new version..

    bro.. do u have fan problem or any heat issue for ur N5010? thanks
     
  7. grateful4everyone

    grateful4everyone Newbie

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    Thanks, that is a later version so I'll try it.

    I haven't had trouble with the fan or heat on this computer. The fan could be quieter but it's not on very much.

    Later...
     
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