I can't change the lights in my M17x R4..can you help me please?

Discussion in 'Alienware 17 and M17x' started by Froddo, Feb 1, 2019.

  1. Froddo

    Froddo Notebook Enthusiast

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    Hi guys,

    I have a problem with my Alienware M17x r4 and the command center application. I don't know why but the laptop has a default lights configuration and I'm able to change it in the command center application but as soon I as reboot the laptop these defaults lights are back again.
    I tried the reinstallation of the command center but still the same situation :(

    Can you help me please?
    Thank you in advance!!
     
  2. Grant B Gibson

    Grant B Gibson Notebook Deity

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    Have you applied the settings?
     
  3. EepoSaurus

    EepoSaurus Notebook Evangelist

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    When you set your lights to something you have to save or apply your changes. If it is not working then it could be an operating system conflict. Are you on windows 7, 8 or 10?
     
  4. Froddo

    Froddo Notebook Enthusiast

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    Yes, I apply the settings and actually I can close the command center, but as soon as I reboot the system the default lights appear again.
    I'm on W10...any idea?
    Thank you guys!
     
  5. Froddo

    Froddo Notebook Enthusiast

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    Any help please? Thanks!!
     
  6. 2CPU

    2CPU Notebook Consultant

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    Get used to the default lights?
     
  7. Froddo

    Froddo Notebook Enthusiast

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    Thanks for your incredible help!, but I prefer to have the option of change them.
     
  8. M18x-oldie

    M18x-oldie Notebook Consultant

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    Did you install the newest CC version available on the Dell website?
     
    Last edited: Mar 5, 2019
  9. 2CPU

    2CPU Notebook Consultant

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    Try a different HDD with fresh OS install w latest drivers.
     
  10. Froddo

    Froddo Notebook Enthusiast

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    I think that this is my last option...and I have no other options :(
    Thank you for your help guys!!
     
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