HP - Intel SSD 320 Series Firmware Update (4PC10365)

Discussion in 'Solid State Drives (SSDs) and Flash Storage' started by justinkw1, Nov 3, 2011.

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  1. justinkw1

    justinkw1 Super Moderator Super Moderator

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    I spotted this over at HP's FTP - a firmware update for the Intel SSD 320 Series (version 4PC10365).

    This version is newer than the one currently being offered by Intel (directly through the Solid-State Drive Toolbox 3.0, which is 4PC10362).

    HP offers their updates in a Softpaq package, which is the same as a self-extracting exe. The package includes the following files:

    • HP09110365.iso
    • IntelSSDUpdate.exe
    • README.txt (available below)

    <s>To my knowledge, this firmware update seems to be vendor-independent (but am not completely sure, it's something to look into).</s>

    Update: Based on the current models that are supported, this firmware update only applies to Intel SSDs that have been provided with an HP notebook.

    As a reminder, please use caution and follow the instructions carefully to ensure that a safe and successful firmware update is applied. Flash at your own risk! This is simply being posted for reference purposes.

    DOWNLOAD IT HERE - ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54887.exe

    README
    HP Release Documentation
     
    Last edited by a moderator: May 11, 2015
  2. ramgen

    ramgen -- Morgan Stanley --

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    Tried it on my 320 series SSD (160GB) and got this:

    [​IMG]


    --
     
  3. Toyo

    Toyo Notebook Deity

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    I am not too sure I would update the FW from HP. What would happen if you installed the SSD in a non HP laptop? Just curious if there would be any lingering effects. This has to be a HP problem only or Intelk would have released it. The last thing I want is to have some HP specific code on my SSD. If you are not having the problems they described I wouold not do it. My opinion only.
     
  4. tilleroftheearth

    tilleroftheearth Wisdom listens quietly...

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    Toyo, agree 100%.

    They're not improving Intel's product: they're fixing their broken implementation of SSD 'compliance' in their products.
     
  5. justinkw1

    justinkw1 Super Moderator Super Moderator

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    I updated the first post to reflect that this update only applies to Intel SSDs that come bundled with HP notebooks.

    Sorry guys for the confusion - I didn't initially know the compatibility status of this firmware update (since I'm not completely familiar with the Intel SSD model naming convention). :eek:
     
  6. tilleroftheearth

    tilleroftheearth Wisdom listens quietly...

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    No probs - unless someone, somehow has the 'luck' to update a non-HP product and runs into issues later.

    I love these kind of posts - but as you've now learned; they're for specific users. :)
     
  7. lghlgh

    lghlgh Newbie

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    The sp54887.exe is firmware Version: 4PC1365 REV A.

    There is a newer version date "04 Jan 2012" -> 4PC1365.

    For reference here is the link that I found on HP site:

    ftp://ftp.hp.com/pub/softpaq/sp55501-56000/sp55508.exe

    Release Notice:
    ftp://ftp.hp.com/pub/softpaq/sp55501-56000/sp55508.html

    Intel insisted that this HP firmware is only HP specific to HP hardware, After reading the release notice from HP is clearly state that the firmware is to fix:
    ============================
    Quote from the sp55508 release notice:

    For the Intel SSD 320 Series models:
    - Fixes an intermittent issue where the system does not restart (reboot) and
    displays the "Boot device not found" error message after resuming from
    hibernation mode.
    - Fixes an issue where data is not completely saved to the hard drive and is
    lost when the system is suddenly powered off.
    ============================

    Doesn't it sound familiar. Yes, it is to fix the 8MG BUG!!!!!!

    Clearly this is not an update for HP hardware specific problem, but to fix Intel SSD drive!

    I wish Intel come clean and clarify to all of us what is going on the following points:

    a) Is it hardware issue involve the Intel internal Controller?
    b) What exactly the firmware do or fix, is the firmware is just work around the hardware bug? Obviously, the new Intel firmware did not fix the 8MG Bug.
    c) If It is Hardware issue on certain production batch of bad drive? If so, Intel should do the right thing: recall the defective drives, and inform us which batch is defective!
    e) Why Intel take so long to acknowledge the 8Meg Bug, and release a firmware that didn't fix the 8MG bug and hoping the problem will go away by itself!
    f) Why HP already released 2 (TWO) firmwares update after Intel release?
    g) If none the above question is relevant, RELEASE the WORKING FIRMWARE NOW!
     
  8. Bobmitch

    Bobmitch Notebook Virtuoso

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    Intel addressed the 8 mb bug last year...in August. Here are release notes from Intel:

    http://downloadmirror.intel.com/18363/eng/Release Notes.pdf

    The 8 mb fix was long ago. I have an HP Envy 17 with the 320 drive in it...Frankly the HP release is a bust, since it won't install on my system. I am running the most up to date Intel release and things are fine...
     
  9. lghlgh

    lghlgh Newbie

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    TO Bobmitch!

    Obviously that you don't have problem with your drive yet!

    However, there are many of us still have the infamous 8MEG BUG with our drive.
    Here is one of the discussion link at Intel Forum:

    Anyone else had a repeat 8mb brick on 320 ssd AFTER firmware update.

    Read carefully what I stated before you jumped the gun to defend Intel!
     
  10. MoInSTL

    MoInSTL Notebook Consultant

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    I don't think he was defending Intel. He just wasn't being hysterical and stretching the truth. There was an issue and Intel was slow to acknowledge and fix it. I have the 320 drive and 0 problems as well. I got mine in mid-January and it shipped with the latest firmware. No reason here for defending Intel. It would be a PITA if that happened, but that's why I always back up my stuff.
     
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