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HP ENVY 17 and its graphics drivers

Discussion in 'HP Envy & HDX' started by blaze84, Nov 21, 2011.

  1. blaze84

    blaze84 Notebook Guru

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    Does the ENVY 17 support the original AMD Catalyst Mobility or is it incompatible with that?

    Do I need to use HP's OEM drivers?
     
  2. justinkw1

    justinkw1 Super Moderator Super Moderator

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    Welcome to the NBR forums!

    You must use HP's OEM drivers first, and then use the drivers provided by AMD. Do not remove the OEM drivers - install on top of them.
     
  3. blaze84

    blaze84 Notebook Guru

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    Thank you very much for your welcome and your advice. Hopefully I will receive a response as informatively as yours in the 8440p thread, too.

    Best regards

    blaze84
     
  4. philmo

    philmo Notebook Enthusiast

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    Great advise to a question I am also looking to the answer to, could you provide a link to both the update HP drivers and the newest ATI drivers.

    Desparate to get BF3 running well on my:



    HP ENVY 17 Notebook 2101ea

    Windows 7 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Intel Core i7-2630QM CPU @ 2.00GHz (8 CPUs),~2.0GHz
    Memory: 6144MB RAM

    ATI HD 6850M
    Display Memory: 3802 MB, Dedicated Memory: 1012 MB,Shared Memory: 2789 MB
    Driver File Version: 8.17.0010.1065 (English)
    Driver Version: 8.820.5.1000
    Driver Attributes: Final Retail
    Driver Date/Size: 3/31/2011 13:30:00, 708608 bytes
     
  5. blaze84

    blaze84 Notebook Guru

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    The latest graphics driver for the HP ENVY 17 is this one (HTML file).

    Here you can download the latest official AMD Catalyst Mobility driver and this is the direct link to the file.
     
  6. h8isgr8

    h8isgr8 Notebook Consultant

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    Actually, I think this whole latest driver thing is a bust.

    Installing the 11.11 package DOES NOT install the 8.911 driver at all. If you do a custom install you will see it just re-installs the 8.820.5.1000 driver from HP.

    If you uninstall the HP driver software completely and try to install 11.11 it will not install ANY driver, not even the one from HP (since you just deleted it by uninstalling).

    I managed to install the 8.911.1.0 driver from the new 11.11a driver package, but low and behold the driver does not work. It is installed, but it's incompatible with the hardware.

    Unless someone can prove me wrong, it looks like we are stuck with the HP driver until they decide to release an update. All of this installing over the HP drivers is complete BS; doesn't do a damn thing.
     
  7. Bobmitch

    Bobmitch Notebook Virtuoso

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    You might want to give it another try...I have had no issues installing 11.8, 11.9, 11.10 or 11.11 by installing over the AMD drivers. When you uninstall, the card won't be recognized, nor will switchable graphics work. The HP driver contain AMD and Intel drivers in one package. When you install over the HP drivers...changes AMD but NOT Intel...which is what you want...
     

    Attached Files:

  8. h8isgr8

    h8isgr8 Notebook Consultant

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    Leave it to Bob to make me look crazy. 0.o

    I don't know what's going on with my machine then. Like I said, I tried installing 11.11 over the HP drivers multiple times and it only ever reinstalls 8.820.5.1000. Have 8.911.1.0 installled now but I get a popup telling me the driver isn't compatible.
     
  9. h8isgr8

    h8isgr8 Notebook Consultant

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  10. philmo

    philmo Notebook Enthusiast

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    Bob - sorry to go on, but with this info am so close to having what I need to update my drivers.


    So do I:

    Need to remove any current ATI drivers? (this is the bit I am most nervous about).

    Install the new HP drivers HP - sp53274.exe (this is listed as 8.820.5.1000 - June 03, 2011, the ones I have installed as per my DxDiag are 8.820.5.1000 but March 31, 2011 - are these different as the number is the same, with a different date).


    Then install Catalyst 11.11A 32-64 ccc.exe (148MB)?

    Is that it ?

    Thanks so much.
     
  11. Bobmitch

    Bobmitch Notebook Virtuoso

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    YES...just install the new drivers over the old ones...or you lose the ability to recognize the hardware and you also will lose the Intel drivers, critical to the Switchable graphics. ALSO...I neglected to mention earlier...depending on your Antivirus software...most like to keep software from writing to your registry...which will cause failure. Turn off your AV software then do the installs...

    Should help hasten the task...
     
  12. philmo

    philmo Notebook Enthusiast

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    Tks - ref current HP drivers 8.820.5.1000 - June 03, 2011, the ones I have installed as per my DxDiag are also 8.820.5.1000 but March 31, 2011 - are these different as the number is the same, with a different date). Tks
     
  13. blaze84

    blaze84 Notebook Guru

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    These are different drivers despite their same version number. Use the latter one from June.
     
  14. philmo

    philmo Notebook Enthusiast

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    Thanks appreciated, so I am very sure - before I start Bobmitch kindly advised I did not need to remove drivers but just install over.

    Do I need to do any cleaning with something like Driver Sweeper ?


    tks.
     
  15. Bobmitch

    Bobmitch Notebook Virtuoso

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    Only if the install fails. Then you won't have a Catalyst Control Center. Reboot and then right click on your desktop. If successful, you should still be able to manually switch graphics. I have gotten a failure or two...then you basically boot to safe mode and uninstall AMD Graphics with Driver sweeper...reboot...start with the HP drivers again...then over the top. One time...it took me three trys to get the newer drivers to install correctly. Be patient...you're talking about AMD graphics drivers...they are difficult enough without Switchable Graphics
     
  16. philmo

    philmo Notebook Enthusiast

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    So - back to square one.

    I installed Newest HP drivers - from link given. Version sp53274 (June 2011). This installed ok, but did when installing say many of the installing items already exisited. Strange version already installed was the March 2011 version.

    I rebooted and installed Catalyst 11.11a.

    Rebooted.

    Back into BF3, and no frame rate improvement....

    Should I remove all and start again with Driver Sweeper???


    So frustrating.

    Below is my newest DxDiag in the hope someone can help me out....

    Thanks again.

    ____________________________________________

    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: HP ENVY 17 Notebook PC
    BIOS: InsydeH2O Version 03.61.01F.18
    Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
    Memory: 6144MB RAM
    Available OS Memory: 6092MB RAM
    Page File: 2163MB used, 10018MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 120 DPI (125 percent)
    DWM DPI Scaling: UnKnown
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    Card name: AMD Radeon HD 6800M Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: ATI display adapter (0x68A8)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_68A8&SUBSYS_159B103C&REV_00
    Display Memory: 3802 MB
    Dedicated Memory: 1012 MB
    Shared Memory: 2789 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: LGD0283
    Native Mode: 1920 x 1080(p) (59.997Hz)
    Output Type: Internal
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1103 (English)
    Driver Version: 8.911.1.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 11/18/2011 21:39:36, 893440 bytes
    WHQL Logo'd: n/a
     
  17. philmo

    philmo Notebook Enthusiast

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    I have checked the driver in device manager #
    For and for

    :AMD HD 6800 - it reads 8.911.1.0 / 18/11/2011
    :Mobile Intel - 8.820.5.1000 / 31/03/2011

    Does this mean all is installed ok ?? if why no improvement...

    tks
     
  18. h8isgr8

    h8isgr8 Notebook Consultant

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    Not to sound rude, but who said there would be any? Have you read somewhere that the new drivers give increased FPS on the ENVY?
     
  19. philmo

    philmo Notebook Enthusiast

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    I have read on several posts including this site that I should expect above mid 20's fps with LOW resolution and 720p resolution or below.

    If I am off the mark - then happy to be shot down.
     
  20. CharlesMartel

    CharlesMartel Notebook Enthusiast

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    Download the ATI drivers over these.
    You still aren't going to get great performance from BF3.
     

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