*HP EliteBook 8460p Owners Lounge!*

Discussion in 'HP Business Class Notebooks' started by uprisingpure, Mar 21, 2011.

  1. wyemarn

    wyemarn Notebook Consultant

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    Please tell them to fix bugs instead of creating more for the next update. I agree turbo is very important since stock clocks are low on quads and they rely on turbo on single threaded apps. I wonder what is your idle temps? Mine was around 45C with dual core 2540M and rose to 55C with quad. SATA2 will bottleneck your SSD especially if you are planning to get Samsung 830.
     
  2. curt12345

    curt12345 Notebook Enthusiast

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    I am going to send an email out today. My temps are lower than that on the quad, did you use a good thermal paste? I know it below 40c at idle for both cpu and gpu, cpu-z reporting.

    The Sammy is on the way, I will test speeds on the F03 bios to see if SATA 3 is really not enabled on this bios version.
     
  3. curt12345

    curt12345 Notebook Enthusiast

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    This is the response I got, can you open an official support and get me the ticket number, I am not going to upgrade my bios yet... I don't trust HP to fix this lol. I will push it through if we get a ticket number.

    I spoke to our chief technical consultant and he has not heard of this issue. We need to file an official support request so we can get a ticket number. Once we have the ticket number I can escalate to our higher support staff. If you have any questions about filing a claim please let me know. Once you have the ticket number please send it to me and I will run it up the flagpole.

     
  4. wyemarn

    wyemarn Notebook Consultant

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    I'm not sure how to file a claim. I've requested for support through HP Chat and the engineers doesn't have a single clue on what problem I'm facing. They suggest me to send the laptop to Service Center and I think that's is a waste of time.

    i7 Quads are not officially supported by my model even though it shares the same components as 8460w. There isn't many owners with Quad core here so I think this problem is quite isolated and I think HP doesn't bother to check unless it's a major problem. Some 8560p owners is facing the same problem too.
     
  5. chrixx

    chrixx Product Specialist NBR Reviewer

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  6. wyemarn

    wyemarn Notebook Consultant

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    Thanks. I have created a case report and the number is 4638702589.

    Thanks for the link. I didn't know there is special support for business notebook owners.
     
  7. curt12345

    curt12345 Notebook Enthusiast

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    OK I forwarded it to my HP rep, I told him its the same issue from a user that pm'd me, I also got the ssd today and I am doing the install on f03 bios... Now my HP contact is for the Federal sales side so he might say something, hopefully your upgrade thing was left out of the conversation when you placed the ticket...
     
  8. curt12345

    curt12345 Notebook Enthusiast

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    Just installed the Samsung 256GB SSD on f03 bios,getting SATA III, WOWZA. I have been working with Intel 320's and the previous 470's. I built an HP Z800 with 96gb of ram 30k list machine, a monster workstation with dual x5690's for a user with 7 300GB Intel SSD's on an LSI controller Raid 0 and this drive smokes compared to the others I have dealt with, esp for being one drive in a laptop.

    This thing is hitting its stride on ATTO Direct I/O, 32K to 8192K, 415MB Reads, 540MB Writes ONE DRIVE!

    When I run ATTO with Direct I/O not selected I am getting insane numbers, 3500MB Writes and Reads as high as 3750MB!!!!

    Its on sale at newegg for 299 and I would jump on it.
    SAMSUNG 830 Series MZ-7PC256B/WW 2.5 Inch 256GB SATA III MLC Internal Solid State Drive (SSD)

    $299.99
    With Promo Code: EMCYTZT1302

    Free Shipping!


    Here is the crystal disk scores after latest firmware/optimization, fresh install of win 7 its a new drive.

    Seq Read 459.7
    Seq Write 415.4

    512K Read 308.3
    Write 382.4
    4k Read 21.41
    Write 44.17
    4 QD32 Read 305.2
    Write 150.9
    I am def on SATA III with these numbers on a bone stock 8460W with amd 3900, I7 2630QM with 8GIG HP Ram plugged in on balanced, no tweaks at all, just Sammy Opti after win 7 install.These numbers are VERY good.
     
  9. wyemarn

    wyemarn Notebook Consultant

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    Nice scores for that, you could remove the optical drive and buy a generic caddy for secondary storage. I have a Sandforce 50GB SSD and 500GB 7200rpm and the notebook is silky smooth. I would say any SSD would change the usage experience of your notebook.

    You could try to update to BIOS F20. SATA3 still works but Turbo Boost will be disabled. After updating to F20 you could not downgrade anymore.

    After posting the case, I received a call from a HP engineer and these are the things they told me.
    - SATA3 is not supported for models sold in my region(Japan).
    - Turbo Boost is not supported for models sold in my region(Japan).
    I wonder if HP engineers are qualified to answer technical questions. I bet they dont even know what is Turbo Boost and SATA3. Anyway I have sent my laptop for inspection and hopefully they could rectify the problem.

    Since you have direct connection with HP reps, I suggest you to forward this problem to the BIOS department since it's BIOS related problem.
     
  10. curt12345

    curt12345 Notebook Enthusiast

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    I am not too confident they will address your issue directly, I forwarded it and referenced the other thread that talks about TB being disabled on 8560's, I will probably get some sh/t about it but I don't care. I think I saw someone with an 8750w say a newer bios, f24 fixed turbo issue he had, might have to wait for that for our laptops.

    256Gb is enough I have a storage server(z800) that streams my media, i wanted the better performance that a bigger drive provided. I am staying on f03 until I know a fix, like I said I don't trust hp to fix this, but they probably will, when is the question.

    I thought about the second bay for the previous 500gb drive but I ordered a bluray burner so thats what is going in that bay a panasonic uj260

    QUOTE=wyemarn;8379365]Nice scores for that, you could remove the optical drive and buy a generic caddy for secondary storage. I have a Sandforce 50GB SSD and 500GB 7200rpm and the notebook is silky smooth. I would say any SSD would change the usage experience of your notebook.

    You could try to update to BIOS F20. SATA3 still works but Turbo Boost will be disabled. After updating to F20 you could not downgrade anymore.

    After posting the case, I received a call from a HP engineer and these are the things they told me.
    - SATA3 is not supported for models sold in my region(Japan).
    - Turbo Boost is not supported for models sold in my region(Japan).
    I wonder if HP engineers are qualified to answer technical questions. I bet they dont even know what is Turbo Boost and SATA3. Anyway I have sent my laptop for inspection and hopefully they could rectify the problem.

    Since you have direct connection with HP reps, I suggest you to forward this problem to the BIOS department since it's BIOS related problem.[/QUOTE]
     
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