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How to reenable the F11 function (Product Recovery Program)

Discussion in 'Lenovo' started by arlab, Jan 28, 2008.

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  1. arlab

    arlab Notebook Evangelist

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    The Rescue and Recovery - Recovery repair diskette solves this problem.
    But for those without a floppy drive, I've created a CD image (ISO) of the diskettes, using a PC with a floppy drive and MagicISO (here's a nice tutorial on how I did it).

    Like the above link says:
    Here are the download links (these ISOs were made at the 28th of January of 2007 - check if these really are the latest versions of the repair diskette):

    Recovery repair CD for Windows 2000 and XP (rnr31_rrd.exe):
    http://rapidshare.com/files/89450678/rnr31_rrd_fixed.iso
    or
    http://hotfile.com/dl/27467355/1a00ebf/rnr31_rrd_fixed.iso.html

    Recovery repair CD for Windows Vista (rnr40_rrd.exe):
    http://rapidshare.com/files/89450908/rnr40_rrd_fixed.iso
    or
    http://hotfile.com/dl/27467378/4775751/rnr40_rrd_fixed.iso.html



    Now burn the ISO image to a CD (using Nero, MagicISO, etc.) and restart your computer with the CD in the drive.
    Note: Install the Rescue and Recovery software, before restoring the partition.


    When booting from the CD (I only tested with the Vista diskette. I assume the same dialogues will appear with the XP and 2000 one):

    You'll probably get a "Write protect error writing drive A: Abort, Retry Fail?" error. Just enter "F" to choose the Fail option (this error will appear several times. Just keep pressing "F" every time it appears).

    You'll eventually get to a screen where you should choose the option "Option 1: Repair the current master boot record." (press ENTER).
    After a few more Fails, a message saying "repairing... writing new mbr..." should appear. After pressing Fail again, you'll get a message saying "File creation error".
    Finally another screen will appear with two option: "Press ENTER and continue" and "Press ENTER and continue" (yes, both options have the same text). CHOOSE THE SECOND ONE! (I lost a bit of time here, because I kept choosing the first option).
    You'll see a few more error messages (continue pressing "F") and finally a screen saying "The operation was completed successfully". Press ENTER.
    You'll probably get a few more "Fails"... After reaching the DOS prompt ("A:\>"), you can turn off the computer.
    Note: Remember to eject the CD, or you'll boot again from it.

    Now, when you press the ThinkVantage button you'll have the F11 option or you'll be redirected to Rescue and Recovery.



    ---------------------

    Edit: If the "Factory Restore" option has vanished from the pre-boot environment, follow the steps in this thread.
     
  2. milunes

    milunes Notebook Enthusiast

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    still doesn't work, and then I realized I haven't install Rescue and Recovery yet. I hope this was the cause.
     
  3. arlab

    arlab Notebook Evangelist

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    Installing RnR solved the problem?
     
  4. milunes

    milunes Notebook Enthusiast

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    Yeah, now it's fully functioning again. Thank you for your help :D
     
  5. gamemint

    gamemint Notebook Evangelist

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    good post +rep
     
  6. Jackboot

    Jackboot Notebook Deity

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    This worked for me using Vista x64 :)
    I lost the blue thinkvantage button functionality on bootup when I did a clean install of vista x64.

    I should note that for some reason the prompts to press "Retry, Abort, Fail" did NOT appear on my screen. There was a problem displaying the text or something.

    I had 2 initial prompts asking to Retry/Abort/Fail when it couldn't write to A: - after that, the program started and asked me to press enter. After I press enter I had to blindly press "F" several times and then several more. Very strange...

    But in the end, it worked! I know can boot into R&R.

    Big thanks to the op for this - I hope that the boot CD you uploaded to rapidshare stays up.

    My question is: why doesn't Lenovo have an ISO like this available for download instead of a stupid floppy disk program?! Most people don't have access to floppys anymore...
     
  7. arlab

    arlab Notebook Evangelist

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    I ask myself the same question... Weird.
    Even worse, their floppy image is a 16bit application. Vista is no longer compatible with those applications so, as far as I know, it's not possible to create the floppy in Vista. I had to use XP...

    Let's hope Lenovo fixes this problem soon.
     
  8. scottna

    scottna Newbie

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    Apparently my T61 did not come with the option to reset to factory settings. I was planning on one of the soft reformats and de-selecting all the bloatware, but I don't have that option. Any advice? I got Lenovo to send me a CD which should let me do a reformat.
     
  9. Jackboot

    Jackboot Notebook Deity

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    Can you enter the pre-desktop area by pressing the "thinkvantage" button during bootup?
     
  10. scottna

    scottna Newbie

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    Yes. It doesn't give me the option to reload factory settings. I may have deleted the Recovery part of Thinkvantage in my efforts to reduce the number of processes, but after reinstalling it, I still can't reset to factory.
     
  11. Bandito

    Bandito Notebook Enthusiast

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    aI on the other hand tried to do a full factory restore and it said it wasn't possible. Now it will not let me boot into XP, instead it goes into PC DOS.

    Lenovo is sending me the recovery CD for my T61p as i want to get a fresh image installed so then I can load my apps and the image that one for future use
     
  12. Jackboot

    Jackboot Notebook Deity

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    Did you do a clean install of windows?
     
  13. arlab

    arlab Notebook Evangelist

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    I entered in my pre-boot environment to see if I could help you and I noticed I don't have the "Reset to Factory" option anymore, either. But I used to... I have successfully restored to my factory settings before... This is weird.

    I don't know if this happened after I installed the Vista SP1 patch for Rescue & Recovery (I installed it even though I don't hav the SP1 installed yet). Have you also installed this patch? Also, can anyone check if installing this patch somehow removes the "Restore to factory settings" option?
     
  14. jackdelamare

    jackdelamare Newbie

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    Hi. I have the Lenovo 3000 N200 laptop which has Windows Vista Home Premium pre-installed on it.
    It worked great right up until I installed Ubuntu and it screwed up the Windows Vista parition. I took off Ubuntu and managed to restore my Windows Vista to a time before I installed Ubuntu. Now I want to restore it to the factory state so I can start again but the Rescue and Recovery was not working on F11. I found this thread and it seemed to help, but I still cannot get into Rescue and Recovery OR press the Lenovo care button. So, I cannot restore my Windows Vista. I would just use an OEM and re-install Vista from scratch but then I'd loose all the Lenovo products and drivers.
    I hope somebody can help, I'm completely lost. Rescue and Recovery IS installed on my laptop, it doesn't look like it's damaged because it runs from Windows Vista but obviously doesn't give me many options as I'm running it as a program from inside Vista.
    Thanks in advance!
     
  15. arlab

    arlab Notebook Evangelist

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    You can't get to the "pre-boot" environment? But have you burned a CD and followed the steps written in the first post of this thread?

    By the way, you can install Vsta again and maintain the Lenovo software even without restoring to factory state. Check this great tutorial.
     
  16. jackdelamare

    jackdelamare Newbie

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    I have followed all of the steps, nothing works. I hope there is something I can do to get back into the Rescue and Recovery so it'll restore to the factory state for me.
     
  17. arlab

    arlab Notebook Evangelist

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    What do you mean by didn't work? Do you get to the "Abort, Retry, Fail" screen?
     
  18. jackdelamare

    jackdelamare Newbie

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    I go through the whole CD, right up until it says "The Operation was completed successfully". But when I boot, F11 does not go to Rescue and Recovery.
     
  19. arlab

    arlab Notebook Evangelist

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    Have you installed the Rescue and Recovery software? You need to.

    Download it here.
     
  20. jackdelamare

    jackdelamare Newbie

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    Of course I've installed that, it came with my computer (Lenovo) so it's there. I used to be able to boot into it using F11. I also can run it from Windows Vista when I'm on the actual system and this is what the program has:

    [​IMG]

    And I cannot Restore from a backup as there are none.

    EDIT: I think the reason I cannot restore to factory state is because when I originally installed Ubuntu Linux on a new partition it must have destroyed my hidden Lenovo partitions. So what I need to do is go through "stallen's" guide that you linked me to. I have one question from that drive though, at what time to I uninstall the Vista that is currently on my system, or do I just leave it and when I install the new Vista it'll go ontop of it?
     
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