Hi, I want to upgrade the memory of my NX69 and also swap the harddisk for a SSD. Problem is that I can't figure out how to open my laptop. I can managed to let all the latches release, but the bottom lid still won't come off. I've been looking for screws hidden under stickers, but there aren't any. Does anybody have a tip how i can get to the hdd and memory? Do i have to get there via the keyboard maybe? Packard Bell is refusing to send me a service manual, despite me asking a lots of times... (seems service = ) Thanks for any information you might have!!