OK, I'm a toughbook junkie, and occasionally have the need to access someone's computer(s) from a remote location, in order to perform trouble shooting and maintenance. Mostly family who don't know how to fix stuff' How do I virtually sit in front of thier computer from where ever I am. So, what is the easiest* way to do this? I need to be able to send them a link with *simple* non computer dork instructions to install/configure to allow me access. (I am vaguely familiar with several methods, but want to get your opinion). *easiest being defined as least amount of participation/need to know stuff on their behalf. I"m not trying to be deceitful here, they just need stuff fixed. Requirements: small footprint and low operating overhead. My laptop is centrino 1.2ghz single core and 1.25gb ram.