How to change the ServiceTag in my m17xR3 BIOS?

Discussion in 'Alienware 17 and M17x' started by NormenKD, Sep 19, 2011.

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  1. NormenKD

    NormenKD Notebook Geek

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    As you might know from my previous thread, i was sent a technician to replace my mainboard and LCD. This was about 1 week ago, and today i noticed that the technician made mistake while typing in my ServiceTag. It now has a typo ("P" instead of an "R") and differs from my real tag in the database and on the bottom of my Laptop.

    tl;dr Dell technician set the wrong ServiceTag in my BIOS

    Is there a way to change this again?
     
    NormenKD, Sep 19, 2011
    #1
  2. Greg

    Greg Notebook Nobel Laureate

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    You will have to call Dell. The tool they use is only available to certified technicians.
     
    Greg, Sep 19, 2011
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  3. NormenKD

    NormenKD Notebook Geek

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    Ok, thanks for that. I found tools on the Dell website for some other notebooks and hoped that i missed them for Alienware.
    Thanks anyway :)
     
    NormenKD, Sep 19, 2011
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