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How long does it take to get out of the "Order Processing" stage?

Discussion in 'Dell' started by Soilbleed19, Sep 7, 2006.

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  1. Soilbleed19

    Soilbleed19 Notebook Consultant

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    I orderd my XPS M1210 2 days ago and I've been looking at the status here
    and there. And it's been in "Order Processing" since I placed the order.
    The "Production Date" keeps moving up. I know this is normal.
    But I'm just wondering how long it usually takes to get out of the "Order Processing" stage.

    *EDIT*

    So, I called Dell. She said it was "on hold". So she took the hold off and put a rush on it. She said it should be in production on tuesday and in Canadian borders by friday. and maybe 3-4 days after that to get here.
    Lesson here: Calling helps.
     
  2. quiong

    quiong Notebook Consultant NBR Reviewer

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    If it's stuck at order processing, i think that it might mean your payment has not been cleared for some reason. For most people, just a few minutes after they order a system, they get past order processing (a checkmark appears next to it). Most people seem to get stuck at "pre-production" or "boxing" instead, which is pretty normal. If the estimated delivery date keeps moving up, you should call Dell and ask what's up.
     
  3. Jeff Coleman

    Jeff Coleman Notebook Evangelist

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    Mine has been stuck for 5 days, and it's still in "Pre-production"
     
  4. Soilbleed19

    Soilbleed19 Notebook Consultant

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    On the phone they said it was cleared. I just read that another thing that'll
    keep it in "Order Processing" is "Pending Availability of Parts".
     
  5. aglowlight

    aglowlight Notebook Guru

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    Mine stayed in the pre-production phase for over a week. Today it moved from the pre-production to the testing phase. My order was placed on 8/29 and has an estimated ship date of 9/13.
     
  6. Cicindela

    Cicindela Newbie

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    Dell states that ordering a Core 2 may delay your order. When I ordered a Dual Core it was through production inside 24 hours and boxed and sent in 48.
     
  7. dudeimgonnagetadell

    dudeimgonnagetadell Notebook Guru

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    i ordered mine on the 4th and mine changed to "pre production" almost instantly and changed to "in production" like two days later....it hasnt moved since
     
  8. Soilbleed19

    Soilbleed19 Notebook Consultant

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    Yeah... I recently heard about the back order on the Core 2 Duo.
    But...I think it's worth it.
     
  9. dudeimgonnagetadell

    dudeimgonnagetadell Notebook Guru

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    whats a backorder?
     
  10. Soilbleed19

    Soilbleed19 Notebook Consultant

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    When they don't have it in stock and we have to wait 'till they get more.
     

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