How long did it take for Dell to deliver your order?

Discussion in 'Dell' started by yessuz, Feb 16, 2017.

  1. kojack

    kojack Notebook Deity

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    that was quick! Luckily you ordered a device that was on the shelf and ready to ship. Both of mine were builder devices. 3 week wait time for my 5000 to be build and shipped for a total of 4 weeks, and a week for my 3000 to be built and another week for shipping.
     
  2. judgerlight

    judgerlight Notebook Enthusiast

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    A few weeks maybe
     
  3. jauffrey

    jauffrey Notebook Enthusiast

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    Forever.*

    An XPS 15 with some light customized took 3 weeks, and even an "off the shelf" system took 5 days.

    *compared to literally every other ecommerce website
     
  4. nixliu

    nixliu Notebook Consultant

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    if it is on stock, just 5 days.
     
  5. xarfrost

    xarfrost Newbie

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    Hi, I am from BC,Canada. My first laptop (Inspiron 15 7000) took 11 business days from order to delivery. To break it down,
    Ordered: Jan 12
    Shipped: Jan 21
    Delivered: Jan 29
    ETA: Feb 2 (estimates are usually 3 weeks from time of order)
    ** that's 5 business days in production, 5 days to cross border, then 1 day to my doorstep.**

    My second laptop I am expecting tomorrow or the next day. Item is XPS 15 9560.
    Ordered: Mar 5
    Shipped: Mar 14 - there was a slight delay
    Delivered: to be announced
    ETA: Mar 20 - that's today, did not arrive, still has not crossed the US-CA border.
    **that's 7 business days in production with shortage I believe, already 5 days in transit to border. Delay in delivery.**

    Beware, Chat support is useless. Those reps can not provide you an answer regarding your status and location. They are just a waste of time.

    By the way, the shipping time while placing an order is a lie. My Inspiron showed ships in 8-10 business days, which shipped early. While my XPS 15 showed ships in 1-3 business days, and took them ~7 business days to ship.

    Well I guess I am just unlucky the 2nd time.
     
  6. Stryker0

    Stryker0 Newbie

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    2 weeks for alienware laptop but reading here.... Its a mixed bag
     
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