How long did it take for Dell to deliver your order?

Discussion in 'Dell Shipping Order Status and Customer Service Is' started by yessuz, Feb 16, 2017.

  1. yessuz

    yessuz Notebook Enthusiast

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    Ok, guys, how long did it take for Dell to deliver your order?

    my case:
    Ordered in UK, 10 p.m. on 12th of February.
    15/02/17 16:30 CHINA DEPARTED MANU.FACILITY
    15/02/17 08:30 PENDING. <- appeared same time as shipped, imho 8:30 = 16:30

    ETA 24/02/2017

    I have read that dell's ETA's are quite conservative.

    so how long did it take for dell to deliver your notebook vs ETA?
    how much time it took them to deliver from Shipped notification?

    thanks!!
     
    Last edited: Feb 16, 2017
  2. yessuz

    yessuz Notebook Enthusiast

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    if it will be useful:


    21/02/17 07:40 BPO - LEICESTER ORDER ON DELIVERY.
    21/02/17 00:52 BPO - LEICESTER ORDER COMPLETE IN DEPOT.
    21/02/17 00:52 BPO - LEICESTER FIRST BOX SCANNED INTO HUB.
    20/02/17 13:18 WWI - LUTTERWORTH ORDER DISPATCHED FROM HUB.
    20/02/17 13:18 WWI - LUTTERWORTH FIRST BOX SCANNED OUT OF HUB.
    20/02/17 13:18 WWI - LUTTERWORTH ORDER COMPLETE IN HUB.
    20/02/17 13:18 WWI - LUTTERWORTH FIRST BOX SCANNED INTO HUB.
    20/02/17 11:59 PLAN COMMITTED NOTE.
    15/02/17 16:30 CHINA DEPARTED MANU.FACILITY

    Delivered today. total - 6 days since "Departed Manu.Facility".
    2 days of production.
    2 days to travel from china to UK. weekend. Two days to deliver from HUB in Lutterworth.

    Delivered by UK Mail (part of DHL group)
     
  3. Maxboy

    Maxboy Newbie

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    That's pretty quick. I will share my order few months back while I am waiting for my xps15.

    XPS15 8GB 256SSD 4K w fingerprint scanner.
    Toronto, Canada.

    Ordered on Feb 12,2017 cancelled by Dell.
    Reordered Feb 14,2017 by Dell.
    ETA Feb 28, 2017 ( I doubt it to be honest, lol.)
    ETA updated to Mar 2, 2017...Well....
    ETA updated to Mar 6, 2017..........Well............
    Still in Production as of Feb 23, 2017. (To be updated)




    Inspiron 13 7378
    Toronto, Canada
    Ordered on Sep 13, 2016.
    Shipped on Sep 22, 2016. Departed sort facility US.
    Stuck in U.S.A. Ground Linehaul until Sep 26, 2016
    ( I guess it shipped to Dell US first from china)
    Picked by purolator on Sep 26 And Deliveried on Sep 27, 2016.

    So, 9 days in production to US I guess. 5 days from US to Canada.
     
    Last edited: Feb 25, 2017 at 10:39 AM
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