How do I boot my Samsung Series 7 Ultra from USB DVD drive?

Discussion in 'Samsung' started by ship69, Mar 29, 2017.

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  1. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    Hi @ship69,

    Only just got home, and I'm afraid I only have a few mins.

    It is great that you are able to boot the Win10 installation DVD. That means NVRAM corruption is probably not the issue here (although I am not completely ruling it out). That also means you don't need to bother with that BIOS Update file. (But just in case, simply running that BIOS update file won't do you any good. You'd need to follow the exact steps in the guide I linked to extract its contents, then run the flashing utility inside it with the right parameters. Again, the links I gave are key.)

    As you say, next problem is to make the computer see the SSD on which you want to install Windows. For that to happen, that SSD must be GPT (since you are installing in UEFI mode). But of course if the SSD hardware itself is not visible to the BIOS, GPT or MBR doesn't matter.

    Did you try changing AHCI mode as suggested? It could make a difference.

    It sounds like you managed to boot some form of Windows (from that USB stick you mentioned?) which is great. Now you can install Minitool Partition Wizard (google it) and use that to convert the SSD to GPT and verify that it is visible to the OS.

    Otherwise try connecting that SSD to another computer (if possible) and verify that it is actually working and convert it to GPT from there.
     
  2. ship69

    ship69 Notebook Geek

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    Yes I set AHCI Mode Control to Manual and Set AHCI Mode to On

    No, irritatingly I have managed to boot from the USB external DVD.
    My memory stick can now be seen by the laptop but I can't write to it from my old Windows 7 PC at all. And the MediaCreationTool on Windows 7 certainly can't see it.

    I am running out of time myself now, but re Minitool Partition Wizard, that sounds like something I would need to download and burn onto a DVD, yes?
     
  3. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    Good about AHCI. I would leave it on Auto, as previously suggested.

    I am sorry, but you kind of lost me on what is going on here:

    1) Why is it irritating that you were able to boot Windows Setup from external DVD drive?

    2) What is the memory stick you have problems with? Is it another Windows installation source? If so, I wouldn't spend time on that if you are able to boot Windows Setup from DVD. If it is a WinPE memory stick, I see the point.

    3) Minitool Partition Wizard is a disk and partition management tool that needs to run from Windows. You said you were able to boot Windows (I thought maybe you meant WinPE from that memory stick). Otherwise you can run Minitool on your other PC.

    4) Did you try verifying your SSD on the other PC? If there is a problem with the SSD itself, you're simply wasting time looking for software solutions. That's why I suggested that.

    We have seen several cases of stubborn and random misbehavior resolve when users cleared their NVRAM. So if you feel the BIOS isn't doing what it should be, I would consider it. If so, follow the EXACT steps in my first response (or rather in the links I gave there). It does require booting some form of Windows, from memory stick or SSD or DVD or whatever. Unfortunately booting Windows Setup is not enough.

    If you can help me understand what is going on and what you are trying to do, I'll be able to help you better. As I am sure you realized, I only swing by once or twice a day (at most) so I try to give enough information that you have several things to work with. But I also realize that can be confusing at times.
     
  4. ship69

    ship69 Notebook Geek

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    OK I have set AHCI back to Auto.

    > 1) Why is it irritating that you were able to boot Windows Setup from external DVD drive?
    What is irritating is that it doesn't work every time. Also that the memory stick was failing to be seen by MediaCreationTool.exe.

    UPDATE:
    I am now back at home and have access to my Windows 10 Pro x64 computer.
    I have also had a small brainwave and found a utility on Kingston's website that allows me to format my Kingston memory stick, so that Windows including MediaCreationTool.exe can actually SEE the memory stick.
    https://www.kingston.com/en/support/technical/downloads/111247

    I have now downloaded Windows 10 onto my Kingston memory stick and tried to boot my Samsung laptop. It boots to the same place as before but still fails to see my SSD
    [ Btw, should I be worried that I was not given the option of Windows 10 x64 Pro? ]

    No, I am not able remove the SSD from my laptop.

    EDIT
    The weird thing is that my PC *WAS* running perfectly okay for a couple of years on the SSD, so it seems strange if I need to change its type.

    More shortly

    EDIT02
    I have downloaded Minitool Partition Wizard. But when I try to copy it onto my memory stick it gives warnings about there being properties that will be lost if I copy it (WTF?). And now when I try to run it, it says:
    "This version of c:\pw10-free.exe is not compatible with the version of windows you're running. Check your computer's system information and then contact the software publisher." [grrr]
     
    Last edited: Apr 1, 2017
  5. ship69

    ship69 Notebook Geek

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    Hello

    I am trying to do a clean install of Windows 10 Pro x64, on my Samsung Series 7 Ultra Notebook (model: NP740U3E-S04UK).

    The twist is that I replaced the original 128 SSD with a 512GB SSD (also from Samsung)
    According to my records the 512GB SSD is a "PM841 Series MZMTD512HAGL-00000 mSATA 512GB SATA III MLC Internal SSD". This means that the Recovery thing when you hit F4 is failing. (I just get to "All boot options are tried")

    I have managed to get this notebook to boot from a Windows 10 Recovery disk that I created on my memory stick (an external DVD also works), however I am unable to get Windows to see my SSD. I get as far as

    I think I need a special driver for my SSD or possibly a storage controller driver?!

    Annoyingly I can find no downloads for the NP740U3E-S04UK on Samsung.com
    (http://www.samsung.com/uk/support/model/NP740U3E-S04UK)

    Any suggestions?

    delme-setup.jpg

    EDIT:
    P.S. I found this link
    http://www.samsung.com/semiconductor/minisite/ssd/download/tools.html
    But I'm not sure what to download. I managed to get Samsung "Magician" software to run, by downloading a 32 bit version of the Windows 10 Recovery disk onto my memory stick, but it still couldn't recognise & read my SSD.
     

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    Last edited: Apr 2, 2017
  6. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Did you sort out the problem of the BIOS not recognising the SSD? The SSD model number should be listed against SATA Port 1 (I've just checked on my old NP900X3B which happily recognises a 512GB SSD). If the BIOS can't see the SSD then there's no chance that Windows will see it.

    First remove/replace the SSD to be sure that it is installed correctly (remember to disconnect the battery while you do this) and if it still doesn't show in the BIOS then it's time to test the SSD in another computer or USB adapter.

    John

    PS: I'm merging this with the previous thread you started.
     
    Last edited: Apr 3, 2017
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  7. ship69

    ship69 Notebook Geek

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    Hi
    The news is that I finally put the original 128GB SSD back into my laptop. F4 still didn't do anything, but I managed to use a DVD to install Windows 10 x64 using a Recovery DVD that I created using MedioCreationTool.exe.

    The problem is of course that the 128GB SSD is WAY to small for me, so I won't be keeping it. It does at least prove that the rest of the computer is working. But it is starting to look like the 512GB SSD is has blown up. I find it strange if that is true though because it was certainly still working right up until I decided to do a fresh Windows 10 installation.

    I am pretty fed up with Samsung and doubt I'll ever buy from them again, because they offer almost no support. I can't work out where to find drivers, BIOS upgrades or anything. In truth they seem to be getting more and more like their dreaded arch enemies Apple - very nice kit but everything is dumbed down, batteries can't easily be swapped out, no BIOS updates, no drivers in sight... NOT good.
     
  8. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    If the BIOS can't see the SSD then the next step is to check it in another computer. If that also doesn't see it then the SSD has died. Warranty?

    John
     
  9. ship69

    ship69 Notebook Geek

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    I'll need to buy a USB to mSATA converter then.
    No, I assume the warranty will have expired as I bought the thing in Aug 2013!
     
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