How can I fix battery charge problem?

Discussion in 'Sager and Clevo' started by JeffSim, Jan 19, 2020.

  1. JeffSim

    JeffSim Newbie

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    I'm using Clevo W740SU and the battery was swelled so I replaced to a new battery.
    It was good for a month.
    One day, I put the notebook in a backpack with a bottle of cold coffee.
    After a few hours, the cover was a bit humid and cold but it doesn't look wet.
    But my notebook doesn't get charged after that happened.

    Power pluged / Battery pluged : It works but battery not charged
    Power pluged / Battery unpluged : It works
    Power unpluged / Battery pluged : It works and battery decreases

    So I thought I replace another new battery but the charging problem was same as before.
    I guess something wrong with power circuit.
    Can anyone help me to solve the problem?
     
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    It could have got in the machine, I'd open it up and visually inspect it. Cleaning the power area for the battery with isopropyl alcohol if there is residue.
     
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