How can I check what caused a recent system hang?

Discussion in 'Windows OS and Software' started by HerrKaputt, Apr 1, 2017.

Tags:
  1. Rynaus

    Rynaus Notebook Consultant

    Reputations:
    37
    Messages:
    294
    Likes Received:
    154
    Trophy Points:
    56
    This could be anything from a bad driver to corrupt system files to malware. Try the following

    . Run sfc /scannow and see if Windows detects any corrupt system files.

    . Run a good malware checker like MBAM

    . Ensure all drivers are up-to-date, including BIOS and Firmware.

    . I see you have already tried clean install of Windows 10. Does it hang even before you install any drivers or software ? Try to narrow down the problem. First work only with clean Windows and see if it still hangs. What software are you running while it hangs ? Were u just browsing, watching a movie, playing a game or something else ?

    . Also try running some hardware tests like MemTest to check for bad RAM. Did they also replace the CPU ?

    Sent from my ASUS_Z016D using Tapatalk
     
    Last edited: Apr 16, 2017
    Phoenix likes this.
  2. yutzybrian

    yutzybrian Notebook Consultant

    Reputations:
    50
    Messages:
    118
    Likes Received:
    100
    Trophy Points:
    56
    Rynaus likes this.
  3. Vasudev

    Vasudev Notebook Virtuoso

    Reputations:
    762
    Messages:
    3,268
    Likes Received:
    1,545
    Trophy Points:
    231
    @HerrKaputt: Did you try a malware scan using Kaspersky Rescue Disk. You burn it into a flash drive and boot from it to scan whole PC. Also, check SMART status of HDD/SSD. If all else fails, try complete reinstall.
     
Loading...

Share This Page