help needed: how to determine if GPU is dying?

Discussion in 'Gaming (Software and Graphics Cards)' started by bwolmarans, Jan 6, 2019.

  1. bwolmarans

    bwolmarans Notebook Consultant

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    Here is what happens:

    When I run games, the laptop crashes about half the time.
    It can be Lego Starways from Steam, or Overwatch.

    Laptop: aorus x5v6
    OS: Windows 10 april 2018
    Drivers: Nividia 12/12/2018 standard drivers 417.35
    Temps: I have seen some 90 degree temps when playing overwatch.
    Type of crash: when playing overwatch I get two kinds of crashes: first kind is overwatch crashes and error message says "rendering device lost". other kind of crash is the entire laptop reboots. This happens when going into the game itself, or going into the video options in overwatch. Note as above, this also happens in other games such as lego starwars.

    I have restored the system from scratch, same problem.

    I ran furmark for 5 minutes and no crashes.

    What would be the best way to determine if my gpu is dying?
    I have already googled and get a lot of crap answers from toms hardware and that sort of stuff, so though I would post here in nbr and see if I can get a knowledgable answer on what kind of software to run, what logs to look at, and how to tell for sure what the problem is.

    Thanks
     
  2. Danishblunt

    Danishblunt Guest

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    download Hwinfo64, run logging and play a game until it crashes, then send the log here.
     
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  3. bwolmarans

    bwolmarans Notebook Consultant

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  4. TR2N

    TR2N Notebook Deity

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    You are not throttling cpu temps look good and gpu reached 75C before reducing.

    Everything looks normal.
    Hard to pinpoint this one. COuld be psu related could be motherboard.
    Will not be easy to identify.
     
  5. bwolmarans

    bwolmarans Notebook Consultant

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  6. bwolmarans

    bwolmarans Notebook Consultant

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    thanks. I have a kill-a-watt on my input to the power supply and it is not going over 180W
     
  7. Danishblunt

    Danishblunt Guest

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  8. bwolmarans

    bwolmarans Notebook Consultant

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    yes.
     
  9. Kevin

    Kevin Egregious

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    Have you tried going back to a non-400 series driver?
     
  10. TR2N

    TR2N Notebook Deity

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    Can you remove the kill-a-watt and see if the problem persists?
    Do you have another psu to test?
    Trying to identify hardware or software.
    We going with hardware first.
     
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