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HELP! m17 gpu fan not working

Discussion in 'Alienware' started by nandeep, Apr 17, 2009.

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  1. nandeep

    nandeep Notebook Enthusiast

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    hi guys
    I have cleaned my m17 with compressed air, now my gpu fan doesn't run.I have contacted alienware, they want me to send my system (they refuse to ship me the heat sink.....:eek: lol) 12 business days is long period and I'm ready to loose my warranty for that . Can someone tell me if i can buy the gpu heat sink elsewhere.:confused:
    thank you
     
  2. whizzo

    whizzo Advocatus Diaboli

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    for starters, open your rig up and make sure the fan cables are still plugged in. then, remove the fan from your system (aren't the heatsinks and the fans separate?) and carefully try to get the fan to run with an external battery just make sure you know which connectors are for the power, and which for regulating the fan speed.
     
  3. The_Moo™

    The_Moo™ Here we go again.....

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    yes they are seperate in our system i have looked around alot in there lol


    really thats stupid and you can proably find a new fan on ebay and use it.....they would never even look

    i have seen direct blast of canned air unbalance a fan and make it grind and srew it up pretty bad but never kill it lol
     
  4. nandeep

    nandeep Notebook Enthusiast

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    the cables are fine, m17 has the fan attached to the heat sink. and testing it with external power is not possible as it has three wires going in.
     
  5. The_Moo™

    The_Moo™ Here we go again.....

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    yes you can one is power one is ground ....if it runs off power its got a +,- lol

    should be red and black wires and a white one
     
  6. nandeep

    nandeep Notebook Enthusiast

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    tried with 6v dc but no use.........
     
  7. whizzo

    whizzo Advocatus Diaboli

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    shouldn't one be red, one black, and one yellow? of of those is for the fan speed, the others for power.
     
  8. ryujin

    ryujin 2B or not 2B

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    i would gander:

    red = +
    blk = -
    ylw = speed

    just a guess from previous electronics uses. but there is no set standards for these type of items.
     
  9. The_Moo™

    The_Moo™ Here we go again.....

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    put more volts !!!!!!!! lol jp
     
  10. nandeep

    nandeep Notebook Enthusiast

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    9v......12v.......no good, doesn't work
     
  11. whizzo

    whizzo Advocatus Diaboli

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    ok, that should settle it then. i wonder why AW won't send you the fan - i had no problems getting them to send me one when mine broke.
     
  12. nandeep

    nandeep Notebook Enthusiast

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    lol........they want me to send my notebook as one can not change the heat sink in m17 by themselves(i wanted to pay for the heat sink but still.....damn aw).
     
  13. whizzo

    whizzo Advocatus Diaboli

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    contact AW-James or -Armando.
     
  14. nandeep

    nandeep Notebook Enthusiast

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    thanks whizzo, sent a pm hope they see it........
     
  15. ryujin

    ryujin 2B or not 2B

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    you can also try contacting roswell and let them in on the issue.
     
  16. nandeep

    nandeep Notebook Enthusiast

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    thumbs up, getting a new heat sink assembly($22.50) roswell crew is great.....they actually called me after i emailed them about my problem and how the aw customer care handled my issue..........lol
     
  17. whizzo

    whizzo Advocatus Diaboli

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    and yet, folks say that AW's support sucks. funny...
     
  18. The_Moo™

    The_Moo™ Here we go again.....

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    AW support does suck roswell is good lol

    Roswell is so good they have to clean up behind AW support
     
  19. nandeep

    nandeep Notebook Enthusiast

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    you are right mr moo
    my first call to aw was a nightmare......
     
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