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HELP C0000135 %hs is missing

Discussion in 'Security and Anti-Virus Software' started by fi3re, Dec 2, 2010.

  1. fi3re

    fi3re Notebook Enthusiast

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    AVG told me to restart my computer to install an update so i did...

    Now after a few moments of the starting windows loading screen (past alienware screen) theres a BSOD with the line

    STOP: C0000135 The program can't start because %hs is missing. Try resintalling the program

    and then restarts

    same issue in safe mode...

    Please help!

    M11x R2 i7 4gb
     
  2. fi3re

    fi3re Notebook Enthusiast

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    Ok now i KNOW its avg.....

    paying attention to the last thing windows tries to load before failing during safe mode boot, AVGIDSEH.sys is the last thing before BSOD
     
  3. danyune

    danyune Notebook Evangelist

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    Ok I had this problem too I just fixed it, I had no recovery image either

    1) Download the AVG Recovery CD at:
    Free Antivirus | Forum - How To Disable AVG When The Operating System Cannot Be Started Properly

    Once you boot up your PC off of the CD, select the first option. When the program loads go to
    Utilities --> File Manager

    from there go to

    mnt
    sda# (usually 1 will be your windows partition)

    2) Go to your Program Files(x86) and rename the AVG folder by hitting F6 while highlighting the folder and name it to "garbage" or something

    3) Restart your PC

    4) Once in windows, rename that "garbage" folder back to AVG

    5) Download the following removal tool program for your windows (32 or 64 bit)
    http://www.avg.com/us-en/download-tools

    6) Let the PC restart and all should be good
     
  4. danyune

    danyune Notebook Evangelist

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    I'll be refreshing this page to make sure you got it and if you have questions
     
  5. fi3re

    fi3re Notebook Enthusiast

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    oh sorry! i didnt know you responded!
    Well I was trying that except instead of renaming the program folder I was renaming the AVG system files in WINDOWS folder

    Now boot up crashes at Classpnp.sys......
     
  6. fi3re

    fi3re Notebook Enthusiast

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    PROBLEM SOLVED! Used your method of renaming program folder.
    Undid changes to system files first so i could single out the problem...
    I guess its all just stupid AVG

    what should I do with the program now? Im really lost...should I update to a newer version? or just screw avg and uninstall it?
     
  7. Deks

    Deks Notebook Virtuoso

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    If I was in your shoes, I'd simply replace it with MSE, Avira or Avast (all of which are better and lighter than AVG).
     
  8. danyune

    danyune Notebook Evangelist

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    yeah it is 100% avg

    just renaming the folder fixes it

    a lot of people have trusted Avira from what I understand, should hit that program up

    I personally am just going to wait for AVG to fix
     
  9. kcwildguy

    kcwildguy Newbie

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    Thanks everyone! I just corrected the same issue AVG hosed Windows 7, but the XP machine did the update fine. I am done with AVG, it is too bloated and I am tired of the constant "Upgrade" pop-ups from it anyway. I appreciate your help!
     
  10. Gil22

    Gil22 Newbie

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    I love you guys, I was up all last night troubleshooting this exact same issue. I can't wait to get home and fix this puppy! This is the first problem i've had with AVG...i'll probably give them one more chance but just one!
     
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