HELP 1520 only boots to Dell Media Direct!

Discussion in 'Dell' started by iTone, Feb 5, 2008.

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  1. iTone

    iTone Notebook Enthusiast

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    So i have here my cousins Dell Inspiron 1520 that she received as a gift a few months ago. Last Friday when she turned it on it didn't start to Windows Vista but it went directly to the Dell Media Direct start screen. It goes black then light blue and then goes and gets gets stuck on a Media Direct screen with a clock in the middle.. I did a bios diagnostic check at start and it gave me Error Code 2000-146.

    Oh and also, my cousin tried calling Dell but they said to her that her account was "frozen". Whatever that means. :confused:

    I also tried to re-install with the disc it came with but the drive reads it but doesn't do anything.

    Any help would be amazing, thanks!

    Pics:

    At boot:
    [​IMG]

    Where it gets stuck:
    [​IMG]

    Error Message:
    [​IMG]
     
  2. Greg

    Greg Super Moderator Super Moderator

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    Usually a frozen account means 'stolen' or 'did not pay for laptop.'
     
  3. nizzy1115

    nizzy1115 Notebook Prophet

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    Ahh it failed the dst short test...ususally that means the mbr is messed up...which would make sense as its booting to the 2nd partition...As a fix, boot to the windows disk, and run the windows repair. This should fix the mbr...(assuming your running vista).
     
  4. iTone

    iTone Notebook Enthusiast

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    Oooh how do you boot to the windows disk? and yes it is running vista basic!
     
  5. iTone

    iTone Notebook Enthusiast

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    omg :eek: she got it from her BF i am going to ask him about this lol
     
  6. pixelot

    pixelot Notebook Acolyte

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    Well, I have a problem where MD doesn't load after its splash screen - it just loads Windows. Would running the Windows repair fix this? And does the Windows repair mess with my personal data?

    Oh, and iTone, the edit button at the bottom of each post allows you to change your post instead of making a new one.
     
  7. nizzy1115

    nizzy1115 Notebook Prophet

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    For you you would need to reinstall media direct...but no the repair doesnt change any personal settings. Its not a restore, its a repair.
     
  8. pixelot

    pixelot Notebook Acolyte

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    Hmmmm. I did install MediaDirect. It still, won't boot to it. Oh well, maybe I'll wipe the partition and use the button to boot Ubuntu. :rolleyes:
     
  9. mia4l

    mia4l Notebook Evangelist

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    If it is new why not call dell and tell them they sent you a messed up system.
     
  10. pixelot

    pixelot Notebook Acolyte

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    It used to boot to MD. I don't know why it stopped. What it does exactly is load Windows, and then open MD within Windows. :confused:
     
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