Has anyone had a refund offer Asus GL502VS Battery Discharging Issue?

Discussion in 'Asus' started by lupohki, Jul 14, 2017.

  1. lupohki

    lupohki Newbie

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    After locking the long thread where community members were discussing workarounds and unsuccessful Asus solutions (new bioses, larger ac adapter) to the discharge problem, Bahz (the moderator) had in his final comment to contact the RMA department for a refund. He removed the wording regarding a refund about 1 day after posting and any new threads on the discharging issue are being locked. Asus is solidly in "sweep under the rug" mode now. I contacted the RMA department referencing the thread and basically they said that I don't have an RMA issue. I forwarded my info to Bahz and was told to wait. It's been about 2 weeks now and I was wondering if anyone has had any different results. I hope to discuss in this thread since the Asus forum is no longer the place to do it.

    https://rog.asus.com/forum/showthre...ischarging-while-Plugged-in&highlight=GL502VS
     
    Last edited: Jul 14, 2017
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