Happy with Dell

Discussion in '2015+ Alienware 13 / 15 / 17' started by scop, Jul 7, 2015.

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  1. scop

    scop Notebook Guru

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    Hi,
    in november 2013, i bought an AW17 ranger,
    very glad with it till 2 month ago,
    motherboard had an occasional breakwdown
    that Dell cannot repair, and propose me a new AW17R2 (free of charge)

    AW17 2013--------AW17R2 2015

    I7-4800MQ-------->I7-4980HQ
    screen HD--------> same
    NVIDIA 780M------> 980M
    mem 16GB---------> 16GB
    SSD 256GB--------> SSD 512GB
    HD 750GB 7200RPM-->1TB 7200RPM
    internal DVDrw----> external DVDrw
    insurance 4 years--> 3 years
    psu 240W-----------> psu 180W

    i got the new one last week, and
    VERY HAPPY with Dell
    :)

    (all my games work so fine)
     
    iPhantomhives likes this.
  2. sabricaze

    sabricaze Notebook Evangelist

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    Excellent! Save that PSU though.
     
  3. scop

    scop Notebook Guru

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    I have to give back Dell the whole AW17 2013, including psu 240w ...

    (PSU 180W seems enough for my needs, no slowing down when gaming Skyrim.)
     
  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    That's awesome! We're glad that our proposal was good for you.
    I appreciate the time you took to start this thread just to thank DELL for the support you have received.
     
    thepharcyde and scop like this.
  5. Flaick

    Flaick Notebook Evangelist

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    You win ;)
     
  6. scop

    scop Notebook Guru

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    Hi,
    I appreciate your comment too. :)
     
  7. thepharcyde

    thepharcyde Notebook Enthusiast

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    Now that's service, well done Dell
     
  8. scop

    scop Notebook Guru

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    This afternoon, LTM carrier sent by DTW logistics, got my AW17 ranger 2013
    back to Dell.

    still free of charge.

    that's a really good service, Dell.

    :)
     
  9. rej

    rej Newbie

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    Alienware ! Everywhere! i have the new aw17 r2 (2015) and im satisfied ! i got a r9 390 and now im waiting for my graphic amplifier ! :)

    the only cons its the A05 bios that is crap but i downgraded to the A00 bios until a fix come....
     
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