Gtx 980m on Hp elitebook

Discussion in 'HP Business Class Notebooks' started by Ritz1209, Mar 9, 2019.

  1. Ritz1209

    Ritz1209 Notebook Guru

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    Hi there, I am having issues in upgrading the GPU from k400m to Gtx 980m.


    After installing the GPU the laptop comes on but with no display /black screen.

    Any help is more welcome guys

    Thanks


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  2. mirage_bg

    mirage_bg Notebook Evangelist

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    Be more precise - which EliteBook, which GTX 980M (MSI, Clevo, Dell etc), which OS?
     
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  3. Ritz1209

    Ritz1209 Notebook Guru

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    Hi I got Hp EliteBook 8770w - Nvidia GeForce GTX 980M 8GB GDDR5 GRAPHICS CARD and running windows 10

    Hope this help

    Gpu
    MXM B Interface

    N16E Chipset 8GB GDDR5

    Chipset: N16E-GX-A1




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  4. Ritz1209

    Ritz1209 Notebook Guru

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  5. mirage_bg

    mirage_bg Notebook Evangelist

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    Did you use the original X-Bracket from your previous card or you are using some other?
    Can you post a photos of the card and the X-Bracket?
    Do you see the HP logo on the initial boot screen and then the picture disappears or there is no any picture at all when you power up the laptop?
    Do you have picture when connected via VGA/DP ports to external display?
     
    Last edited: Mar 11, 2019
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  6. Ritz1209

    Ritz1209 Notebook Guru

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    Hi, thanks again for trying to help me here.

    I removed the X bracket from the original an put it on the new Gtx 980m.

    I have installed the old driver using DDU, then I installed the 980m card into the mxm slot and putting the heatsink back.

    When I power the laptop back everything seems to be running as a normal fan running as usual but I can get any display on the screen.

    No Hp logo comes up on the initial boot screen at all.

    I've also tried to connect through VGA display on the external monitor to see if it works but with no luck.

    Is there anything I'm doing wrong

    Please see pictures[​IMG][​IMG][​IMG]


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  7. mirage_bg

    mirage_bg Notebook Evangelist

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    Everything seems right what you’ve done.
    There is not other option, but to take the card out and try it in another system, just to be sure this is working card.
    For now all is pointing at faulty graphic card.
    Is there any mark on the GPU indicating its vBios version? Any numbers? Can you send me the pic of the graphic card on both sides without heatsink on it?
    It might be a g-sync version (hardware ID 1617) of GTX 980m which will not work on HP 8770W (the right one has to have HW ID 13D7), but most probably is vBios incompatibility between the GPU and your laptop. First send me the photos of the card (both sides) without heatsink on it and then we will see what should be done next.
     
    Last edited: Mar 11, 2019
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  8. Ritz1209

    Ritz1209 Notebook Guru

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    Mate your help is much appreciated.

    As requested please see pictures below of the actual GPU and the link from where I bought the GPU through eBay where the seller confirms its compatible with HP EliteBook 8770w.

    Is there any setting I need to change in the bios maybe??


    https://rover.ebay.com/rover/0/0/0?mpre=https://www.ebay.co.uk/ulk/itm/283392411858

    [​IMG][​IMG][​IMG]




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  9. mirage_bg

    mirage_bg Notebook Evangelist

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    You are very welcome!

    Based on the photos, you have done in completely wrong way the arrangement of the thermal pads. They are way too thick for this setup. You need 1.5mm pads on every element (they must be soft thermal pads like Arctic). From the photos it seems the core have almost no contact at all with the heatsink, based on how the thermal compound has spread.
    Please, remove all of the thermal pads for now, put less thermal compound on the core (rice and a half sized drop in the middle is enough) and tell me if the laptop boots normally this way (don’t worry there are no thermal pads on the vram and mosfets, this won’t hurt the card without intensive 3D tasks, which we will not use for now.
     
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  10. Ritz1209

    Ritz1209 Notebook Guru

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    Ok, I will try again with your above recommended advice and keep you updated if this works.

    Many thanks



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