GT62VR GPU fan died - need a working one

Discussion in 'MSI' started by dabooosh, Sep 10, 2017.

  1. dabooosh

    dabooosh Notebook Consultant

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    The GPU fan died on my GT62VR and MSI is saying it will take over 30 days to fix it in addition to my having to pay shopping to send it there. So I've decided to just see if I can source a replacement fan and put it in myself.

    That said, does anyone have a parts laptop they would be willing to sell me a fan out of? The part number is PABD19735B-N322
     
  2. saturnotaku

    saturnotaku Notebook Prophet

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    Call MSI back and insist that they send you a replacement part to do the job yourself because changing out the fans will take less than 10 minutes total. It's not worth paying to ship the machine back to them only for them to sit on it for potentially weeks. This is what I did when the GPU fan was failing on my GT73VR. It took a couple weeks, but MSI did come through and shipped me the part.

    If the technician won't do it, end the conversation, call back, and speak to someone else. Be polite, but persistent.
     
  3. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Yup, you can contact MSI to purchase a replacement from them directly. If the unit is still warranty then they probably can even send the fan to you free of charge, or they may request that you send the system back to them for service.
     
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