GPU0 spick between 0 and 100 after clean installtion of windows 10 into GK5CP6Z TONGFANG

Discussion in 'Other Manufacturers' started by jeevan thapa, Mar 15, 2021.

  1. jeevan thapa

    jeevan thapa Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    5
    I am reaching out to you today regarding the technical issues that I've been facing since reinstalling windows-10 into my laptop. (The window 10 software downloaded from the Microsoft website and used up my USB stick to install the IOS image into window 10). After the windows 10 installation, the GPU 0 (intel R UHD Graphics 630) goes from 0% to 100% and stays for about 1-2 seconds, then goes down. after just moving the mouse around or opening any sort of application it does that again. When it spikes, my laptop froze, and I encounter an fps drop. The "spiking" process repeats while my GPU 1 dedicated invidia graphics card 1660TI does nothing, even if I disable the GPU0 the invidia gpu1 does not seems to work the performance seems to lag out(0 utilization). [/b]
    i didn't not had any issues before installing windows 10. everything was working fine.
    Troubleshoot steps were undertaken;
    Step 1: Clean installation of Nvidia's graphics card driver and folders using graphics card driver cleaning software.
    Step 2: Letting window 10 find the drivers within the window updates.
    Step 3: Downloaded the driver from the laptop manufacturer websites and uninstalled the drivers from the laptop, restarted while the wifi was disabled, lastly I installed the manufacturer offered driver without the wifi.
    Step 4: Downloaded the benchmark software to stress-test to check for power utilization into CPU, GPU 0-1, and RAM


    Laptop info: TongFang
    Model: GK5CP6Z

    this is what i have got in my laptop:
    Chassis & Display Recoil Series: 15.6" Matte Full HD IPS 144Hz 72% NTSC LED Widescreen(1920x1080)

    Processor (CPU) Intel® CoreTM i7 Six Core Processor 9750H (2.6GHz, 4.5GHz Turbo)
    Memory (RAM) 8GB Corsair 2400MHz SODIMM DDR4 (1 x 8GB)
    Graphics Card NVIDIA® GeForce® GTX 1660 Ti - 6.0GB GDDR6 Video RAM - DirectX® 12.1
    1st Storage Drive NOT REQUIRED
    1st M.2 SSD Drive 512GB INTEL® 760p M.2 NVMe PCIe SSD (upto 3230MB/sR | 1625MB/sW)
    Memory Card Reader Integrated 2 in 1 Memory Card Reader (SD, MMC)
    ETC
    if anyone has any suggestion or help please replay me back.
    Kind request
    many thanks

    ATTACHMENTS
    • gpu0.PNG

      [​IMG]
     
  2. AndreaM

    AndreaM Notebook Enthusiast

    Reputations:
    6
    Messages:
    47
    Likes Received:
    9
    Trophy Points:
    16
    Hi, I can't zoom or open your attachment, is it uploaded correctly?
     
    jeevan thapa likes this.
  3. jeevan thapa

    jeevan thapa Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    5
    Hi I tried everything to upload the larger picture but no success from my phone.
     
  4. AndreaM

    AndreaM Notebook Enthusiast

    Reputations:
    6
    Messages:
    47
    Likes Received:
    9
    Trophy Points:
    16
    Try upload it on imgur.com, it should work better.
     
  5. jeevan thapa

    jeevan thapa Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    5
    Sure thanks let me quickly do that
     
  6. jeevan thapa

    jeevan thapa Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    5
    [​IMG]
    [​IMG]
     
  7. jeevan thapa

    jeevan thapa Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    5
  8. jeevan thapa

    jeevan thapa Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    5
  9. jeevan thapa

    jeevan thapa Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    5
    Sorry you were suggesting me to upload that in that app and copy the URL of the image and post that URL into the upload images section isn't?
    Thanks
     

Share This Page