GPU not working?

Discussion in 'Alienware 17 and M17x' started by Lambda808, Dec 17, 2018.

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  1. Lambda808

    Lambda808 Notebook Consultant

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    Hi all.

    So I'm having a very strange issue that I had once before, about 2 years ago. My nvidia GPU in my AW17 isn't showing up. It's running on the intel graphics right now. No idea why. When I look under display adapters in my device manager I only see the intel graphics, no nvidia GPU. So it's like not even registering that it's there. Not sure what's going on. This happened to me a while back, was incredibly frustrating. I was freaking out cause I needed the laptop for work, so I ordered another GPU and just as it arrived in the mail my current one popped up and started working again.
    Anyone have any clues as to whats going on and how to make it appear again? Any help would be greatly appreciated.
     
  2. Mastermind5200

    Mastermind5200 Notebook Virtuoso

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    Switch off the iGPU, check with GPU-Z/HWinfo if it shows up there
     
  3. EepoSaurus

    EepoSaurus Notebook Evangelist

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    Fn+f5 to do what @Grant B Gibson said. Make sure your alienware overlays are installed but it may work without it i just dont remember.
     
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