Gigabyte build quality and warranty questions

Discussion in 'Gigabyte and Aorus' started by RockyBalboa-UK, May 17, 2017.

Thread Status:
Not open for further replies.
  1. RockyBalboa-UK

    RockyBalboa-UK Notebook Enthusiast

    Reputations:
    0
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    5
    Hello,

    I am considering an Aero 14 Kaby Lake or an Alienware 13 Kaby Lake.

    I am attracted by the small size and long battery life of the Aero but I am concerned about the long term.

    I typically keep my laptops 5+ years. For a similar price, if not a bit cheaper, I can get the Alienware with 3 years onsite warranty. I understand the Gigabyte only comes with 2 years warranty but I don't think this is as comprehensive?

    For those of you who have had Gigabye laptops, how do they fair over time and what are your warranty experiences?

    Thanks.
     
  2. don_svetlio

    don_svetlio In the Pipe, Five by Five.

    Reputations:
    338
    Messages:
    3,616
    Likes Received:
    1,825
    Trophy Points:
    231
    The AW13 is MUCH more durable at least as far as the chassis is concerned. The Gigabyte Aero 14 does have some flex and it's mostly plastic compared to the aluminium and carbon fibre construction of the AW13. Add to that the overall better customer support from Dell and the actually longer warranty and the answer is clear. For a longer-lasting machine, the AW13 is the better choice.

    EDIT: As for personal experiences. A friend of mine had a Gigabyte P35Wv3 - the bottom started warping due to intense heat and eventually the motherboard died to static electricity.
     
  3. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

    Reputations:
    486
    Messages:
    3,148
    Likes Received:
    3,489
    Trophy Points:
    331
    I'd hesitate to compare the Aero and P series, they may as well come from different companies as far as issues go. Also the only part of the Aero case that's not metal is the colored section of the lid according to Gigabyte.
     
  4. don_svetlio

    don_svetlio In the Pipe, Five by Five.

    Reputations:
    338
    Messages:
    3,616
    Likes Received:
    1,825
    Trophy Points:
    231
    True - the P series are lower end models. Though every review I've found describes the base as being made from plastic. And considering the deck does have a bit of flex, I'd say it's likely some sort of plastic variation. Though the Aero 14 does run warm, that one is a given.
     
  5. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

    Reputations:
    486
    Messages:
    3,148
    Likes Received:
    3,489
    Trophy Points:
    331
    The AW's main strength advantage that I can see is it's got a squarer thicker design. A lot of the newer metal ones seem to be cosmetic only anyway, the thinner metal panels will flex like plastic and permanently deform instead of breaking when bent too far. I just checked out an Aero in our production facility and it feels like metal on the bottom case, but the entire lid is plastic.
     
    don_svetlio likes this.
  6. don_svetlio

    don_svetlio In the Pipe, Five by Five.

    Reputations:
    338
    Messages:
    3,616
    Likes Received:
    1,825
    Trophy Points:
    231
    That's the thing - the OP wants to keep it for 5 years. I mean, I honestly don't expect most modern laptops to last much past the 3 year mark but at least with the AW13 he has a longer warranty and won't have to worry about the display breaking due to him opening it sharply from the side or putting something on top of it (I've heard of that happening - put a bit too much pressure on the top lid and the LCD panel bricks)

    + OLED panel. I mena, who can argue with OLED? :D
     
  7. RockyBalboa-UK

    RockyBalboa-UK Notebook Enthusiast

    Reputations:
    0
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    5
    For last 10 years I had a Clevo m860tu (15 inch) which has broken from the hinge but generally faired well for 7/8 years. Prior to this I had a Dell (15 inch) for around 7/8 years which also broke from the hinge. I can't remember what kind of screen the Dell had but I fire it up today and it still looks amazing!
     
  8. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

    Reputations:
    486
    Messages:
    3,148
    Likes Received:
    3,489
    Trophy Points:
    331
    Agreed on the warranty. OLED though, I'd have to use the tech more before I could agree or disagree. Side by side with IPS, I was not really wowed, I'm assuming the advantages are more in power use or refresh. They both look way better than TN to be sure.
     
  9. don_svetlio

    don_svetlio In the Pipe, Five by Five.

    Reputations:
    338
    Messages:
    3,616
    Likes Received:
    1,825
    Trophy Points:
    231
    Advantages of OLED are black levels. Even high end IPS screens can't achieve such deep and pure blacks as OLED.
     
  10. agent_pires

    agent_pires Notebook Consultant

    Reputations:
    5
    Messages:
    110
    Likes Received:
    77
    Trophy Points:
    41
    Don't forget OLED response times are considerably faster.
     
    don_svetlio likes this.
Loading...
Thread Status:
Not open for further replies.

Share This Page