Getting past Dell's BIOS lockout on 64GB of RAM for the Alienware 17 R5

Discussion in '2015+ Alienware 13 / 15 / 17' started by jdb2, Dec 23, 2019.

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If your Dell Alienware laptop's CPU supports more than 32GiB of RAM, would you want a BIOS update?

  1. Yes, I want to be able to upgrade to 64GB of RAM

    3 vote(s)
    75.0%
  2. No, I'm good with 32GB of RAM or less

    1 vote(s)
    25.0%
  1. jdb2

    jdb2 Notebook Enthusiast

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    I apologize if this message is a dupe : I had asked a mod to move it to the correct sub-forum, but it wasn't moved, so I'm posting it again here.

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    I have a 2018 Dell Alienware 17 R5 with an Intel Core-i9 8950HK CPU. I'd like to upgrade my laptop to 64GiB of RAM, but Dell has put a software lockout in the BIOS. I can run PassMark's MemTest86 and it shows 64GiB of RAM which I've run for multiple passes over many hours. Also, the 64GiB of RAM shows up in the BIOS. The problem is that Windows 10 won't boot and it will eventually bluescreen with some type of "watchdog timer violation" error. I was using the 32GiB Samsung SO-DIMMs, but perhaps this place has something that's compatible?

    [​IMG]

    As of now, I don't know what to do to get 64GiB of RAM in my machine. As I said, I've verified that the *hardware* supports the RAM ( see, eg. here ), but there seems to be a software lockout, put in place by Dell, into the UEFI BIOS. If there is anyone who has the time to help me and many other 17 R5 owners upgrade to 64GiB of RAM via a hacked BIOS, then I've be very grateful if that person could help, or at least give some advice :)

    Thanks,

    jdb2

    References :

    https://www.dell.com/community/Alienware/17-R5-64GB-of-RAM/td-p/7191340/highlight/true

    https://www.reddit.com/r/Alienware/comments/9mpypk/64gb_ram_supported_by_alienware_17_r5_as_tested/

    https://www.compuram.biz/memory/del...ries/17-r5/64gb-dual-channel-kit-2x-x9803.htm
     
  2. Striker1234

    Striker1234 Notebook Consultant

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    Let us know If you find something.

    I can say that Corsair 64Kit does not work either...
     
  3. jdb2

    jdb2 Notebook Enthusiast

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    Will do :) , but, I don't have high hopes :/

    That's disappointing :/ Could someone test the ADATA XPG 32GB SO-DIMMs? They're new but I don't know if they'll work.

    Regards,

    jdb2
     
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