Genius Bar caught ripping customer off ON CAMERA by CBC News

Discussion in 'Apple and Mac OS X' started by hmscott, Oct 9, 2018.

  1. jaug1337

    jaug1337 de_dust2

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    Valid point, I retract my comment.
     
  2. hmscott

    hmscott Notebook Nobel Laureate

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    US passes landmark decision in ‘right to repair’ movement
    You can now legally circumvent firmware to fix your stuff
    By Joe Osborne 17 hours ago Laptops
    https://www.techradar.com/news/us-passes-landmark-decision-in-right-to-repair-movement

    "While today’s phones and laptops are only getting more difficult to physically repair, it’s at least getting easier to legally do so following a new decision by the US Library of Congress and its Copyright Office.

    The two bodies have issued new rules that will effectively make it legal for consumers and third parties to circumvent digital rights management (DRM) software or firmware installed in electronics in order to properly repair them. Until now, these protections were exclusively in place for tractor hardware, of all things, but have just been expanded to include a wide variety of consumer electronics, including smartphones and appliances among others.

    Electronics makers, most infamously Apple, have developed a reputation over the years for installing DRM software in their products to check whether newly installed parts were done so by company employees or those within official third-party repair programs. Many – if not all – of these programs require a recurring membership fee.

    Getting around this software outside of official channels (i.e. hacking), before now, could have implications from violating the company’s end user license agreement (EULA) to legal ramifications for infringing on the company’s copyright protections.

    As Motherboard reports, this ruling allows third parties (including individuals) to break DRM rules and circumvent these software or firmware locks specifically for “the maintenance of a device or system … in order to make it work in accordance with its original specifications” or for “the repair of a device or system … to a state of working in accordance with its original specifications.”

    ‘Right to repair's’ first major win in a larger war
    These newly published ‘exemptions’ to the US copyright law are rather broad and apply to a wide range of devices and products, whereas before the only exemption made applied to tractors and farm equipment for similar reasons.

    This is the US government’s way of saying that consumers should have the right to repair – get it? – their own electronics without the producers of said products being involved in that process. However, there is much more work to be done to truly satisfy the ‘right to repair’ movement in the US and abroad.

    Namely, these rulings don’t make it any easier to bypass these pieces of software and firmware much less to physically replace any parts within. Sadly, these rulings could spur electronics companies to make it even more difficult to get around these software protections as well as to physically make repairs, as there is no legal ruling in the US compelling these companies to make circumventing DRM any easier.

    It’s important to note this as a positive move toward consumers having the right to repair their own electronics, but equally important to note – and totally unsurprising – that the US government appears reticent to legally compel corporations to recognize these rights.

    Until these government bodies come down on these companies to make getting around their software easier, this war between electronics consumers and the companies that produce them may only grow harder fought before it gets better."

    US passes landmark decision in ‘right to repair’ movement
    https://www.reddit.com/r/news/comments/9rqe2s/us_passes_landmark_decision_in_right_to_repair/
     
    Last edited: Oct 27, 2018
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  3. hmscott

    hmscott Notebook Nobel Laureate

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    CBC News Right to Repair Apple Full Documentary
    Luna Santamaría García
    Published on Oct 8, 2018
    CBC News - The National - In Depth
    Recorded from Livestream 08 Oct 2018
    ALL CREDIT TO CBC NEWS CANADA: WATCH ON THEIR CHANNEL HERE https://youtu.be/_XneTBhRPYk
    The Right to Repair discussion starts @ ~07:43
     
    Last edited: Oct 27, 2018
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  4. kojack

    kojack Notebook Virtuoso

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    If everyone would stop buying products from these companies, they would listen more. I am done with Apple phones after this one for sure. I’m going to do the mid range android phone and watches. Hopefully lg keeps going with their stylo series at reasonable prices.
     
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  5. hmscott

    hmscott Notebook Nobel Laureate

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    It looks like Apple needs to do more Genius training...

    Apple Genius Bar strikes AGAIN!! STOP DOING THIS TO YOUR CUSTOMERS!!
    Louis Rossmann
    Published on Sep 1, 2019
    Don't believe this? CBC News & Terence McKenna have a similar story: https://www.youtube.com/watch?v=o2_SZ...
     
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  6. Rodster

    Rodster Merica

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    CrApple service strikes again !
     
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  7. nikk_

    nikk_ Newbie

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    Yeah Louis Rossmanns' videos are amazing and I don't know why people keep letting Apple getting away with this. But until there are sheep there will be wolves I guess.
     
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  8. Vasudev

    Vasudev Notebook Nobel Laureate

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    I think CrApple Genuis *Unplugged* edition sounds more appropriate!
     
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  9. Rodster

    Rodster Merica

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    Correct !!! There are some people who have to find something to worship, whether it's a sports athlete, Hollywood actor, or some type of celebrity. Apple is in this group. It's the reason why you have mindless people shelling out $5,000-$6500.00 for a laptop so they can take it to their trendiest Starbucks and turn on the white Apple logo so people can look at them with admiration. It's the reason Apple exists today and is making huge tons of money off these types of customers.

    MacOS is no better or worse than Windows 10. The iOS/iPadOS is not that much better than Android unless you listen to your average CrApple customer who will tell you otherwise such as iOS has much better and longer support than Android. What they don't tell you is that Android has pretty much the same support as iOS and iPadOS. Apple handles their core app updates via a new software release. Android separates their core apps from the OS updates via the Google Play Store.

    Features that are now showing up on iPadOS have been done 6-7 years ago on Android and iOS still has not caught up.

    I have Android devices that are more than 5 years old still getting the latest app updates via the store. I'm fine with no new OS release which typically slows down the device which is a problem for Apple. The Apple crowd will tell you that your risking security issues and I say that's outright bunk and FUD. Tell that to the millions who are using outdated iOS or Android devices. I use my older Android devices and not once have I encountered a security issue with regards to banking or fraudulent purchases.

    So yes Apple markets itself EXTREMELY well to take advantage of it's gullible customers who believes Apple is looking out for them so they are happy willing to pay the Apple Tax.
     
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