GE63VR Crackling/Distorted sound from left speaker

Discussion in 'MSI' started by tuxedo187, Apr 10, 2018.

  1. tuxedo187

    tuxedo187 Notebook Enthusiast

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    Hello, i am facing a speaker problem with MSI GE63VR laptop. My left speaker makes this strange rattling/crackling/vibrating sound even on idle. But it is pretty random, it comes and goes basically. Please look at this link for my video: https://drive.google.com/file/d/1s_JSjWDetHK57Y_OPZurJwTWZYLg_5Jw/view?usp=sharing
    I saw a couple of Youtube vids of the same sound by other users in different MSI laptops but nobody mentioned a solution. Reinstalled Windows and installed Realtek audio and Nahimic from MSI website. The laptop is pretty much unused. Did anybody ever experienced this?Any solution?
     
  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    It's a manufacturing defect where audio circuit isn't shielded from interference therefore creating such noise.
    It's best to contact MSI tech support to arrange for a RMA to get this issue resolved.
     
  3. tuxedo187

    tuxedo187 Notebook Enthusiast

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    By ""Shielded" you mean the bronze tape generally used in laptops or else?
     
  4. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    No, it can be various of things that are called "shielding" material used to protect the signal.
     
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