Gateway P-7805u FX restore to factory settings help

Discussion in 'Gateway and eMachines' started by wcboy, Oct 2, 2015.

  1. wcboy

    wcboy Newbie

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    Hi,

    I have a Gateway P-7805u that I would like to restore to factory settings. I am having a problem. The computer originally came with Windows Vista and at the time of purchase I also received the option to upgrade to Windows 7 when it came out in the future. There were no recovery discs supplied, however, the hard drive has an 11Gb healthy recovery partition.

    I used Computer Management to verify that there is indeed a Healthy Recovery Partition.

    My problem is that I cannot figure out how to access it. I have tried F8 and F10 from the start up but the recovery process is controlled by Windows 7.

    The options are Startup Repair, System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
    From the Advanced Recovery Methods the options are Use A System Image You Created Earlier To Recover Your Computer or Reinstall Windows(requires installation disc).

    I don't have a system image from when I first received the computer other than that partition and I am not confident that I can reinstall windows(7) because my disc is an upgrade disc from Vista, not an entirely new version of 7.

    Any thoughts? Thanks. My computer knowledge is obviously lacking.
     
  2. TANWare

    TANWare Just This Side of Senile, I think. Moderator

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    The problem is the recovery partition, so long as the data is good, is accessed by a proprietary program on the P78xx. A Vista 64Bit repair disk at boot may allow you to access it as well. The problem with the proprietary program is now trying to obtain it.
     
  3. JohnWhoTwo

    JohnWhoTwo Notebook Deity

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    Hey, wcboy -

    From the manual:

    Press "Alt+F10" during startup. "Gateway Recovery Management" should open.

    If it does, click "Restore system from factory default" and click "Next".

    That will wipe out EVERYTHING and restore the original, factory-loaded contents to your drive.

    The process will take some time, so be patient.

    Does that help?
     
  4. wcboy

    wcboy Newbie

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    Thanks for the reply.

    Yes, exactly...
     
    Last edited: Oct 3, 2015
  5. wcboy

    wcboy Newbie

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    I have the manual and tried this. I guess because the OS has been updated to Windows7, the Gateway Recovery Management that worked within Vista no longer responds. Maybe they didn't anticipate this and the 7 upgrade overrode the Gateway Recovery Management option. Regardless, the only recovery program I have been able to get to is the one that opens through Windows7 with no option for a Factory Restoration back to Vista.

    Thanks for the reply.
     
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