Galaxy Note 7

Discussion in 'Smartphones and Tablets' started by Spartan@HIDevolution, Aug 2, 2016.

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  1. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    I just called Samsung Dubai on 800-Samsusng and they took my phone number and said they will contact me within a few weeks once they get the new devices to have my phone replaced
     
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  2. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    Even in the UK with out strict consumer laws, if a company says they will call you back the same day, 90% of the time they do not, If would be amazing/unbelievable for them to ring you back after a few weeks.

    John.

     
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  3. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    LOL, true that, I have 0 faith that they will call. I will follow up but at least they are willing to swap the device knowing that here in Dubai, swapping /exchanging devices is very uncommon. Like we don't even get a 7 day return window like y'all do. Heck, the moment you step out of the store with a phone, it's yours, you can never return it. People in the USA are super lucky as they get to buy a phone, use it for a few days and if they don't like it, simply exchange it with a restocking fee.
     
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  4. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    Supposedly in the UK, you can claim for up to 6 years on expensive items, the seller has to give you an repair or replacement or refund.

    John.
     
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  5. Ethrem

    Ethrem Notebook Prophet

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    What is the phone call recording policy in UAE? In Colorado all calls can be recorded so long as I know I'm recording the call. Might want to check into that and find someone with a recorder and put it on speakerphone and get as much information as possible.
     
  6. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    it is not allowed to record a phone call without the consent of the other party, sounds like a good idea though
     
  7. Ethrem

    Ethrem Notebook Prophet

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    Is there implied consent if they say they may record you?
     
  8. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    I'm afraid I don't understand your post bro
     
  9. Ethrem

    Ethrem Notebook Prophet

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    If you call some place and they say they may record the call, do you have the right to record the call as well?
     
  10. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    all calls to call centers are recorded
     
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