FCU causes issues on Razer Laptops

Discussion in 'Razer' started by Vistar Shook, Oct 21, 2017.

  1. Vistar Shook

    Vistar Shook Notebook Deity

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    As far as I know, this bug applies to all Razer Systems.
    The touchpad freezes when waking from sleep on battery. Plugged in, everything works fine.
    Even external mouses are having issues when waking from sleep on battery.
    Some people have reported keyboard issues as well on certain models.

    The only workaround I found, other than rolling back the update, is to avoid closing the lid to put the laptop to sleep on battery. Instead, put the laptop to sleep using the power button, then close the lid. This way it wakes from sleep fine.

    If anybody finds a solution, let us know.
     
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  2. alaskajoel

    alaskajoel Notebook Deity

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    Definitely a problem on the two blade pro devices I have in my possession. Keyboard and mouse flicker on and off after sleep or hibernation. The power button trick also isn't working for me, so I have just rolled back to the anniversary update. Bummer too, because the new update has some fantastic features I'm excited about.
     
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  3. hmscott

    hmscott Notebook Nobel Laureate

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  4. Papusan

    Papusan BGABOOKS = That sucks!! STAHP! Dont buy FILTH...

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  5. alaskajoel

    alaskajoel Notebook Deity

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    New Razer Synapse update just installed. Maybe someone who is still on the FCU @Vistar Shook can try it out and see if anything fixed?

    I'm guessing not since Razer will probably be pretty quick to sing their own praises as soon as the fix is released. Then again....Razer is a classic example of the left hand (customer service) not knowing what the right hand (engineering) is doing.
     
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  6. Vistar Shook

    Vistar Shook Notebook Deity

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    I am back on the 1703 for now....can't check....doubt though that a synapse update would address the issue, considering the issue is present even after a clean install before installing synapse.
     
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  7. Papusan

    Papusan BGABOOKS = That sucks!! STAHP! Dont buy FILTH...

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    And Micro$haft claims that newer hardware work perfectly fine with their New Modern pastel colored Tile Trash. And Razer's engineering team where are they? Stability what is that? 2 new OS Build every year. Oh'well:oops:
     
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  8. Vasudev

    Vasudev Notebook Prophet

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    They're taking a break for a brief period to do a memory wipe otherwise they'll behave erratically.
    Start fresh with new design and leave everyone else in the dust. Or ask @pbhenry3 to fix their thermal and design problems.
     
  9. alaskajoel

    alaskajoel Notebook Deity

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  10. alaskajoel

    alaskajoel Notebook Deity

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    The issue appears to be fixed with preview build 17035. I have it installed now and have not had a problem in the last 20+ sleep or hibernation cycles.
     
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