Envy 15 annoying noise issues..

Discussion in 'HP' started by abdielol, Sep 22, 2010.

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  1. abdielol

    abdielol Notebook Enthusiast

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    Just got my Envy 15 around 1-2 weeks ago, but I'm now having a problem with some weird sounds it's making. The sound comes from the top left corner of the laptop, and I think it's a fan. It's like some annoying creaking, like if the fan was slightly hitting some cable or something, I really can't describe it much since I don't talk English as my main language.

    Anyway, the sound is not that loud but it's very noticeable at silent places. The sound will also stop if I put pressure on certain parts below the computer at that top left corner... It's really gotten very annoying. Does anyone have any suggestions as to how can I stop this noise? It's gotten really frustrating and I got the laptop just recently :(
     
  2. moviemarketing

    moviemarketing Milk Drinker

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    It sounds like a major hardware problem and I'd recommend returning it.

    If you bought it from HP direct, you have 21 days to return for refund. You can order another one separately, that most likely shouldn't have fan blades banging against other parts. My wife and I bought about 6 of them (returned 4, but none of them had this fan problem you described).
     
  3. abdielol

    abdielol Notebook Enthusiast

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    :( Sigh. Hasn't (is that a word?) anyone had this issue?
     
  4. Texanman

    Texanman Master of all things Cake

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    moviemarketing pretty much said what 99.9% are going to tell you... If you are still within 21 days return it and order a new one
     
  5. Nilst

    Nilst Notebook Consultant

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    My DV9774 started that after its one year old (about two years ago now). Mine was the fan, makes like light chirping noise. Like blades hitting some small plastic tape or other loose material. If I observed the fan blades not spinning when its still cold there wasn't any noise, then when spinning the noise starts, so I know it is fan related.
    I wasn't sure if it was a bearing, did not sound like bearings and never got any worse, it strated suddenly too. No amount of blowing or sucking it out would fix it. With the laptop off and upside down I could push on the fan blades with a toothpick and it moved a slight hair down its shaft. It would run for a while in normal silence with fan spinning, then some time later would start that noise again. Its not overly annoying, but obvious. I looked at getting a new fan and change it myself and never did. You have the fortune to be new and can exchange the laptop now.
     
  6. abdielol

    abdielol Notebook Enthusiast

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    My problem is that I didn't order from HP Direct, since I'm from Puerto Rico and they don't ship here :(
     
  7. jatata

    jatata Notebook Enthusiast

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    I hace the same noise but on the right side of the laptop its exact same noise its the fan, but no clue at all how can I fix it :( sorry
     
  8. abdielol

    abdielol Notebook Enthusiast

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    I'm thinking of opening the laptop and seeing if there is something causing the issue. Would that void my warranty, I mean: is there some way they can tell that I opened? Not like I can send it to warranty (I'm from Puerto Rico) but would still be nice to know.
     
  9. jatata

    jatata Notebook Enthusiast

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    I open it and on my case its the GPU fan and abdielol its the CPU Fans there are 2 fans for the CPU maybe one of them its making the noise
    I dont know if opening would void the warranty but since I cant use the warranty since I live in another country I didnt care and opened up its easy (really) but you have to be carefull how to open it up? follow this guide its for a SSD install but well it shows how to open it up
    YouTube - How to: HP Envy 15 SSD install
    when you unscrew all the screws and lift the keyboard CAREFULLY since have 3 cables on it first take off the first one just pull it, the 2nd one its more inside its smaller and doesnt have any plastic on it its like just a tape be carefull on this and look whats up and whats down, the third one its the biggest to take it off you need to pull up 2 secure taps that have to each side with your nail gently pull one side (tap) up and then the other and that thing will go off easy
    Then you can remove your keyboard fully and you can continue
    I notice that my noise comes from the GPU fan its the Heat sink that its making some rattling noise I tryed everything really loosen it a bit, even taking it off!! all that stuff and nothing :(
    but you can try it maybe you can fix it! maybe its just a loosen screw
    Here are some pics of it to see whats inside of the Envy
    [​IMG]
    This picture I call it My fully naked Envy :p
    [​IMG]
    Sorry for the bad picture quality crappy cellphone camera
    I will PM you to explain you better in spanish :eek:
     
  10. abdielol

    abdielol Notebook Enthusiast

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    Thanks for the PM and the pics jatata! I probably end up doing the same thing and opening the laptop while being VERY VERY careful, since I can't use the warranty anyway :(
     
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