1. You may have noticed things look a little different around here - we've switched to a new platform (XenForo) and have some new forum styles and features. This how-to guide will help you find your way around. If you find anything that looks strange, post it in this thread.

Envy 15 3XXX Can't get Beats button to work?

Discussion in 'HP Envy & HDX' started by Kamzu, Mar 5, 2012.

  1. Kamzu

    Kamzu Notebook Evangelist

    Messages:
    504
    Likes Received:
    0
    Trophy Points:
    30
    I performed a clean install and since then I can't seem to get the beats button to work. I've looked around the forum and tried reinstalling both the audio drivers and the on-screen display drivers. I'm not sure what else to do!

    Thanks!
     
  2. Brother Michigan

    Brother Michigan Notebook Enthusiast

    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    5
    I had the same problem and was not able to find a solution that didn't involve some sort of recovery. I think there's some other piece of software missing besides just the IDT driver package that's required to get that button working. Personally, I ended up using the "minimal" recovery (basically just a clean install, anyhow), and now the button works just fine.
     
  3. nephipower

    nephipower Notebook Consultant

    Messages:
    178
    Likes Received:
    0
    Trophy Points:
    30
    You need to install the HP Quicklaunch software
     
  4. Brother Michigan

    Brother Michigan Notebook Enthusiast

    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    5
    That's exactly it. Tried disabling it on my end and the button stopped working.
     
  5. Kamzu

    Kamzu Notebook Evangelist

    Messages:
    504
    Likes Received:
    0
    Trophy Points:
    30
    I installed HP Quicklaunch software, and it still doesn't work =( Is there something I need to enable?
     
  6. nephipower

    nephipower Notebook Consultant

    Messages:
    178
    Likes Received:
    0
    Trophy Points:
    30
    Did you restart your machine after you installed the Quicklaunch software?
     
  7. Melagius

    Melagius Notebook Consultant

    Messages:
    142
    Likes Received:
    0
    Trophy Points:
    30
    Make sure you got the exact same version of quicklaunch.
     
  8. Kamzu

    Kamzu Notebook Evangelist

    Messages:
    504
    Likes Received:
    0
    Trophy Points:
    30
    I tried but no good =(
     
  9. chocobo481

    chocobo481 Notebook Consultant

    Messages:
    118
    Likes Received:
    0
    Trophy Points:
    30
    I had this issue to. Then I installed HP QuickLaunch. Still didn't work. So I ran the HP QuickLaunch installation again and rebooted. Then it worked.
     
  10. Kamzu

    Kamzu Notebook Evangelist

    Messages:
    504
    Likes Received:
    0
    Trophy Points:
    30
    I tried it again and again =( No dice =(
     
  11. chocobo481

    chocobo481 Notebook Consultant

    Messages:
    118
    Likes Received:
    0
    Trophy Points:
    30
    Have you also installed the HP Support Assistant?
     
  12. Kamzu

    Kamzu Notebook Evangelist

    Messages:
    504
    Likes Received:
    0
    Trophy Points:
    30
    That did the trick! =D Thanks Chocobo =D
     

Share This Page