1. You may have noticed things look a little different around here - we've switched to a new platform (XenForo) and have some new forum styles and features. This how-to guide will help you find your way around. If you find anything that looks strange, post it in this thread.

dv7 simplepass software after reinstall?

Discussion in 'HP Pavilion Notebooks' started by jlrosine, Jun 24, 2010.

Thread Status:
Not open for further replies.
  1. jlrosine

    jlrosine Notebook Consultant

    Reputations:
    22
    Messages:
    117
    Likes Received:
    0
    Trophy Points:
    30
    Anyone know how I can get the fingerprint reader working, or download the simplepass software from hp? I reinstalled with a newer version of windows and don't have the software, it's not on hp site either.

    dv7-4080us
     
  2. jlrosine

    jlrosine Notebook Consultant

    Reputations:
    22
    Messages:
    117
    Likes Received:
    0
    Trophy Points:
    30
  3. jlrosine

    jlrosine Notebook Consultant

    Reputations:
    22
    Messages:
    117
    Likes Received:
    0
    Trophy Points:
    30
    Does anyone know where I could get the driver (not simplepass software) for the dv7-4080us fingerprint reader? Or can someone post the brand/hardware info from device manager so I can go find it? It's not working, and it seems there is one unknown device in device manager. I'm guessing it's the reader.
     
  4. 2.0™

    2.0™ NBR Macro-Mod® Super Moderator

    Reputations:
    13,234
    Messages:
    7,510
    Likes Received:
    843
    Trophy Points:
    281
  5. jlrosine

    jlrosine Notebook Consultant

    Reputations:
    22
    Messages:
    117
    Likes Received:
    0
    Trophy Points:
    30
    I tried that one out, seems like I'm getting the same issue. Windows device manager sees the hardware as biometric device / validity sensor, it detects it as a 301 version. I tried reinstalling simplepass, it still fails when I try to run it.

    It looks like the sensor is installed and working but the simplepass software is not working properly...
     
  6. Galactic2

    Galactic2 Notebook Enthusiast

    Reputations:
    0
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    15
  7. jlrosine

    jlrosine Notebook Consultant

    Reputations:
    22
    Messages:
    117
    Likes Received:
    0
    Trophy Points:
    30
    Thanks Galactic I'll try that next
     
  8. HP Pav User

    HP Pav User Newbie

    Reputations:
    12
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    It seems you probably have this sorted out already, and it won't be of much help the the original poster anyway. But, I found this page while preparing to do a fresh windows install on my new Dv6. So, I thought I'd comment so others might find this in their google search and avoid any headaches.

    Anyway, before you reformat your HDD on your new HP laptop, there is a folder in the C drive named SwSetup. It should contain installer packages for all of the pre-installed software. I found the simple pass software in a folder named "DPFPR" and if you like the QuickWeb software, like myself, it can be found in a folder named "HPQWMM". Back these up before your reformat and you should be golden.

    PS It also includes backups of all the drivers.
     
Similar Threads: simplepass software
Forum Title Date
HP Pavilion Notebooks How to remove HP SimplePass from Taskbar Oct 29, 2012
HP Pavilion Notebooks SimplePass will not enroll my fingerprints! Dec 22, 2011
HP Pavilion Notebooks Problems with simplepass device Nov 27, 2011
HP Pavilion Notebooks HP SimplePass Problems.. Oct 24, 2011
HP Pavilion Notebooks Firefox 6 & SimplePass Aug 19, 2011

Thread Status:
Not open for further replies.

Share This Page