dv7 simplepass software after reinstall?

Discussion in 'HP Pavilion Notebooks' started by jlrosine, Jun 24, 2010.

Thread Status:
Not open for further replies.
  1. jlrosine

    jlrosine Notebook Consultant

    Reputations:
    22
    Joined:
    Jul 27, 2008
    Messages:
    129
    Likes Received:
    3
    Trophy Points:
    31
    Anyone know how I can get the fingerprint reader working, or download the simplepass software from hp? I reinstalled with a newer version of windows and don't have the software, it's not on hp site either.

    dv7-4080us
     
  2. jlrosine

    jlrosine Notebook Consultant

    Reputations:
    22
    Joined:
    Jul 27, 2008
    Messages:
    129
    Likes Received:
    3
    Trophy Points:
    31
  3. jlrosine

    jlrosine Notebook Consultant

    Reputations:
    22
    Joined:
    Jul 27, 2008
    Messages:
    129
    Likes Received:
    3
    Trophy Points:
    31
    Does anyone know where I could get the driver (not simplepass software) for the dv7-4080us fingerprint reader? Or can someone post the brand/hardware info from device manager so I can go find it? It's not working, and it seems there is one unknown device in device manager. I'm guessing it's the reader.
     
  4. 2.0

    2.0 NBR Macro-Mod® Super Moderator

    Reputations:
    13,276
    Joined:
    Jul 9, 2007
    Messages:
    7,618
    Likes Received:
    1,007
    Trophy Points:
    331
  5. jlrosine

    jlrosine Notebook Consultant

    Reputations:
    22
    Joined:
    Jul 27, 2008
    Messages:
    129
    Likes Received:
    3
    Trophy Points:
    31
    I tried that one out, seems like I'm getting the same issue. Windows device manager sees the hardware as biometric device / validity sensor, it detects it as a 301 version. I tried reinstalling simplepass, it still fails when I try to run it.

    It looks like the sensor is installed and working but the simplepass software is not working properly...
     
  6. Galactic2

    Galactic2 Notebook Enthusiast

    Reputations:
    0
    Joined:
    Apr 24, 2010
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    15
  7. jlrosine

    jlrosine Notebook Consultant

    Reputations:
    22
    Joined:
    Jul 27, 2008
    Messages:
    129
    Likes Received:
    3
    Trophy Points:
    31
    Thanks Galactic I'll try that next
     
  8. HP Pav User

    HP Pav User Newbie

    Reputations:
    12
    Joined:
    Jun 25, 2010
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    It seems you probably have this sorted out already, and it won't be of much help the the original poster anyway. But, I found this page while preparing to do a fresh windows install on my new Dv6. So, I thought I'd comment so others might find this in their google search and avoid any headaches.

    Anyway, before you reformat your HDD on your new HP laptop, there is a folder in the C drive named SwSetup. It should contain installer packages for all of the pre-installed software. I found the simple pass software in a folder named "DPFPR" and if you like the QuickWeb software, like myself, it can be found in a folder named "HPQWMM". Back these up before your reformat and you should be golden.

    PS It also includes backups of all the drivers.
     
Loading...
Thread Status:
Not open for further replies.

Share This Page