[Drivers] HP dv6-4XXX / dv6-6XXX / dv7-5XXX / dv7-6XXX / ENVY 14-2XXX / ENVY 17-2XXX (INTEL)

Discussion in 'HP' started by justinkw1, Feb 19, 2011.

  1. tonormal

    tonormal Notebook Geek

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    all ok? my english it's very bad tooooooooooooooooooo:(
     
  2. waldinrg

    waldinrg Notebook Enthusiast

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    Yes! All Ok. Thanks
    ERROR is because my own message was repeated 2 times :)
     
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  3. libraemy

    libraemy Newbie

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    Hi everyone, some help would be very much appreciated :) I tried everything I could to get my switchable graphic drivers working properly but I can't... I also read all your recent posts, but I'm very confused... Would someone be kind and explain step by step what's the actual procedure?

    Here is my configuration:

    HP DV7-6161sf
    Graphics : Intel HD3000 / AMD 6490M
    Windows 10 Anniversary Update

    By default, in device manager, the graphic drivers are :

    AMD Radeon HD 7400M Series (15.201.1151.1008) (... which isn't mine...)
    Intel HD Graphics 3000 (9.17.10.4229)

    OK, so far, the display works... BUT not very properly... 80% of the time, when I use the computer, the fan is very audible and the computer is too warm, only for small computer tasks... very annoying.

    A clear tutorial would be very appreciate by this time !! :)

    Thank you very much!
     
  4. tonormal

    tonormal Notebook Geek

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    Question: it's your graphics card PCI/VEN_1002&DEV_6760&SUBSYS_355F103C?
    it's anniversary update?
     
    Last edited: Sep 25, 2016
  5. libraemy

    libraemy Newbie

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    Thank you for your quick answer. Yes I'm on W10 Anniversary Update.

    And here is what is noted in event panel for AMD graphic card : PCI\VEN_1002&DEV_6760&SUBSYS_1659103C&REV_00\4&2F8F60C0&0&0008

    But I don't know what this means ??? ^^
     
  6. tonormal

    tonormal Notebook Geek

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    For drivers, you can search in .inf files if you hardware it's include. For example, view first photo: http://forum.notebookreview.com/thr...vy-17-2xxx-intel.556469/page-93#post-10339293 for my graphics card 6770.

    C7302617.inf - win 7 (PCI\VEN_1002&DEV_6740)
    C0302619.inf - win 10 (PCI\VEN_1002&DEV_6740)

    NOTE: Create restore point preview, it's possible to go before...

    Good, for 6490m (your amd graphics card) you search in c0302619.inf and found PCI\VEN_1002&DEV_6760 name Vancouver (Great :)). Now, you have what install, with NOTE4 steps in http://forum.notebookreview.com/thr...vy-17-2xxx-intel.556469/page-94#post-10339391.

    In other order, the fan is very audible and the computer is too warm, only for small computer tasks... very annoying... It's maintenance time (change thermal, clean fan, etc.). View manual: http://h10032.www1.hp.com/ctg/Manual/c02842252.pdf or this http://h10032.www1.hp.com/ctg/Manual/c03015537 or technical service maintenance. This it's good, but you not change display: http://forum.notebookreview.com/threads/guide-hp-pavilion-dv6-6xxx-screen-replacement.690125/. And these videos, in youtube: https://www.youtube.com/results?search_query=dv6+6090
    (your model it's similar) https://www.youtube.com/results?search_query=hp+pavilion+dv7-6135dx

    NOTE: it's very important maintenance, because graphics card usually fail for this ;)
     
    Last edited: Sep 26, 2016
  7. libraemy

    libraemy Newbie

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    Thank you again for your time tonormal.

    Well, for the maintenance, I did it several times so it's not the issue here! In fact, I made a lot of different experiences lately with the graphic drivers, and at a point, it worked well. It was last week, when I was on W10 (not anniversary) with old Leshcatlabs Catalyst from 2014... and then, everything worked fine... no more noise, but still not the right name in device manager. So I think the problem is really about the drivers and I cannot create the same with the last W10 update.

    I tried today with the last leshcatlabs drivers (16.2.1) but it still don't work properly I think...

    Excuse me, but I'm confused with your INF files.

    1. Where do I find them?
    2. How do you download the "Advanced Micro Devices, Inc. Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.3, Graphics Adapter WDDM2.0 software update released in May, 2016" through Internet Explorer? I cannot see any link, only "add to basket".
    3. In your clean install of the graphic drivers, do we still need the leshcatlabs drivers?
     
  8. tonormal

    tonormal Notebook Geek

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    when you have download graphics card drivers and winrar

    Well, add to basket and go to: https://catalog.update.microsoft.com/v7/site/Home.aspx view basket, download. NOTE: Intel too download

    I think what you should clean with DDU or similar for old graphics drivers. NOT, I don't use lesthcat very much time. Restore point in case.... NOTE: you use thermal paste good, or very good :confused:. Good luck. Excuse me my english M.
     
    Last edited: Sep 26, 2016
  9. libraemy

    libraemy Newbie

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    Finally, my problem is solved and I succeed to get stable switchable graphic drivers... I spent 2 days, installing and uninstalling several times Windows in order to figure out where the problem was and finally got it! So, here is a quick tutorial which explains how I did it, hopefully, this will help someone later...

    -----

    NOTE:

    - My laptop is DV7-6161sf with switchable graphic cards (Intel HD 3000 / AMD 6490m)

    - Operating system is Windows 10 Anniversay Update (1607)
    - What was the problem and the symptoms?

    1. The computer was often warm and the fan very audible (which is a pitty since I remember how SILENT this laptop was when I bought it in 2011 with Windows 7...). Note : with the software Speedfan, the average temperature for the hardware (CPU/GC) is about 50-60 °C.

    2. When Windows starts or wakes up after sleep mode, the screen remains black a long time before you can do anything.
    For this second issue, there is one solution which I found in this thread : in regedit, set Enable_ULPS to 0.
    BUT I don't advise you this method, since I found a better one :)

    -----

    PROCEDURE:

    1. First, I solved this problem with a clean install of Windows 10. Maybe will it be possible to achieve this otherwise, but I will detailed what works for me, after a FULL REINSTALLATION of Windows 10.

    2. IMPORTANT : disable your connection to internet during the installation, it will prevent the installation of pilots which are the source of the problem.

    3. The only working drivers I found for my configuration were :

    - Intel : https://catalog.update.microsoft.co...updateid=d011cb93-6861-426f-b773-540f84fbbfc0

    - AMD : https://catalog.update.microsoft.co...updateid=6ba97438-fb95-46e0-9f4c-bfcd819abfa2

    NOTE : I had many problems with this website... You have to "add to basket" the two drivers, but I didn't manage to open the basket after all! Apparently, the only solution is to use an old Internet Explorer version in order to navigate the website (I even install an old Windows 7 product to get the link! ... but I'm pretty sure you could find a easiest way...). When you have the 2 files, you have to extract the *.cab with Winrar.

    4. After Windows installation, you'll get some generic graphic cards in device manager which we will replace with the downloaded drivers. Follow the procedure :

    - a. install Intel first (In the Device manager, manually choose a local file and pick igdlh64.inf)
    - b. reboot
    - c. install AMD then (In the Device manager, manually choose a local file and pick C0302619.inf)
    - d. reboot
    - e. install ccc2_install.exe in the folder b302293 (the Catalyst Control Center by AMD)

    Now, hopefully, you'll get your graphic cards working, respectively : Intel(R) HD Graphics 3000 (9.17.10.4459) and AMD Radeon HD7400M Series (15.201.2901.1004), with recent pilots from 05/2016. You can note, that the computer should be silent, and no boot screen problem at all (then, no needs for Enable_ULPS trick).

    5. But now, the tricky part begins... If you connect your network card and look for Updates via Windows Update, it will force the installation of new graphic drivers, which (... try to understand why...) are older! (from 2015). And those drivers are really ****... they caused all of the troubles I explained before! And if unfortunately, the AMD driver is installed, then I didn't figure out a way to remove it properly and the problems start again even if you switch after for the 2016 drivers...
    So, the only way for me, was to hide the update of AMD Radeon HD7400M Series via this windows tool : wushowhide (https://support.microsoft.com/en-us/kb/3073930)


    6. Then you can do all your updates via Windows update. It will probably download all the missing drivers at the same time.

    7. Unfortunately (almost done, don't worry...), during that process and no matter what you hide in wushowhide, it will change again the drivers of your Intel HD Graphics 3000 with the 2015 driver (9.17.10.4229). But as long as the AMD driver remains the one from 2016, you just have to switch for the previous pilot manually via the device manager and it will work fine again.

    Well that's all... It took me A LOT of time to figure it out, but now for the first time for a long time (actually, since I left Windows 7), I have again a stable and silence laptop which works great on Windows 10! And now, the average temperature is between 40-50 °C.

    And of course, thank you very much to tonormal, who considerately helped me in my research :)
     
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  10. tonormal

    tonormal Notebook Geek

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    And thanks to @ExDeF, he found these drivers. Very good @libraemy

    NOTE: I cann't reinstall now, and i need change thermal paste too:(:tears:

    [​IMG]
     
    Last edited: Sep 28, 2016

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