Driver for DVD

Discussion in 'Dell XPS and Studio XPS' started by jerdonaldson, Aug 7, 2013.

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  1. jerdonaldson

    jerdonaldson Notebook Enthusiast

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    Dell forum,
    Windows 7 Home Version

    I have an XPS M1330 that contains a Hitachi HLDS GSA-S10N DVDRW 8X.

    I can see the files on disk but I can't copy files from the DVD to
    memory unless I run in safe mode. Seems like the driver on the
    hard drive is corrupted.

    I want to download a new driver but when I go on the Dell site
    and enter my service tag number they want to download a driver
    manager and a system analyzer. I only want to download and install
    a new driver.

    Any suggestions?

    Jerry
     
  2. toronto

    toronto Notebook Evangelist

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    Not quite sure what that means.

    A DVD drive usually does not require special drivers, only default Microsoft drivers. If you think there's a problem with drivers, go to Device Manager and delete drivers and remove the device. Upon reboot the device should be recognized and drivers located.
     
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